Manager, Technical Consulting

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🕒 vor 2 Monaten

🇨🇦 Kanada – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Cority

Cority

201 - 500 Mitarbeiter

Gegründet 1988

☁️ SaaS

📋 Compliance

SaaS • Compliance • Sustainability

Cority ist ein führender Anbieter von umfassenden SaaS-Plattformen, die speziell für Fachleute im Bereich Umwelt, Gesundheit, Sicherheit und Qualität (EHSQ) entwickelt wurden. Ihre Lösung, CorityOne, integriert wesentliche EHS- und ESG-Funktionen in einer einzigen Plattform, die es Organisationen ermöglicht, fundiertere Entscheidungen zu treffen, die betriebliche Leistungsfähigkeit zu steigern und Nachhaltigkeitskennzahlen zu verbessern. Die Plattform umfasst eine Vielzahl von Funktionalitäten, darunter Health Cloud, Safety Cloud, Sustainability Cloud, Environmental Cloud, Quality Cloud und Analytics Cloud, die jeweils darauf ausgelegt sind, spezifische Aspekte des Personal- und Umweltmanagements zu optimieren. Cority bedient ein breites Spektrum an Branchen und bietet Lösungen, die bei der Verwaltung von Compliance, Risiko und Leistung in dynamischen Umgebungen helfen. Der Fokus auf Nachhaltigkeit, Sicherheitskonformität und Umweltleistung macht es zu einem wertvollen Werkzeug für Unternehmen, die auf verantwortungsvolle und effiziente Betriebsabläufe abzielen.

Beschreibung

• Lead a team of Technical Consultants responsible for implementing Cority SaaS solution to our global customer base • Guide the delivery of technical services adhering to best Cority practices. • Oversee resource management for direct reports, project delivery and operational success metrics. • Cultivate and maintain a strong team culture where team members feel valued, engaged, and have clear career growth paths including continual learning plans. • Monitor project implementations to ensure the successful completion of customer engagements with high degree of customer satisfaction. • Assist resolve project issues and be an escalation point for team members and clients. • Assist with recruiting, hiring, and onboarding of new team members • Support the Director of Technical Services for financial goals and metrics, including bookings, revenue, margin, and utilization. • Assist Sales to define scope, deliverables, effort, and project timelines for SOWs. • Help scaling global service operations (i.e., people, process, systems, and tools) to deliver a best-in-class customer experience while building and monitoring effective and efficient delivery methodologies. • Work collaboratively with Sales, Product Management, Engineering, and other departments to drive innovation and evolve Cority’s offerings.

🎯 Anforderungen

• Technical education such as Software Engineering, Computer Science, or similar • Working Knowledge of technical tools such as Relational Database Management Tools (SQL or Oracle), Web Service Utilities (using SOAP or REST API’s), SSO Platforms (ADFS, Shibboleth, Ping Federate, etc). • Must be able to understand and communicate the role of technology in the delivery of SaaS based solutions. • Demonstrated experience leading high performing teams with accountability for utilization of direct reports to meet departmental objectives. • Demonstrated experience managing a team of consultants delivering multiple and concurrent projects of varying sizes. • Experience managing technical resources and supporting the development of technical and client facing skill sets, including resource growth plans, training objectives and succession strategies. • Understanding of product and project lifecycles and demonstrated ability to navigate both in assessing critical project paths to ensure project delivery is completed within the current scope. • Must have strong organizational and time management skills. • Must have excellent consulting skills and strong problem-solving capabilities. • Ability to mentor team members and resolve conflicts considered a strong asset. • May be required to Travel.

🏖️ Vorteile

• Professional development opportunities

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