Strategic Technical CSM

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CYE

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

🔒 Cybersecurity

☁️ SaaS

🤖 Künstliche Intelligenz

Cybersecurity • SaaS • Artificial Intelligence

CYE ist ein Cybersecurity-Unternehmen, das sich auf optimierte Cyber-Risikoquantifizierung und -management spezialisiert hat. Gegründet im Jahr 2012, hilft CYE Organisationen, Angriffswege zu visualisieren, die finanziellen Konsequenzen von Cyber-Risiken zu quantifizieren und diese Risiken strategisch zu mindern. Mit einer Plattform namens "Hyver" nutzt CYE KI und Data Science, um die Cybersecurity-Reife seiner Kunden zu verbessern und deren Cyber-Exposition zu reduzieren. Die Dienstleistungen von CYE umfassen die Visualisierung von Angriffswegen, Cyber-Risikoquantifizierung, Planungen zur Risikoabmilderung und organisatorische Bewertungen, um eine ausgereifte Cybersecurity-Position zu fördern. Unterstützt von EQT Private Equity und 83North bedient das Unternehmen eine breite Palette von Branchen, um Verteidigungen zu stärken und Sicherheitsbudgets zu optimieren.

Beschreibung

• Serve as a trusted advisor to CISOs, security leaders, and key stakeholders, guiding conversations from technical findings to business impact and risk prioritization. • Own the ongoing cyber risk narrative for assigned customers, ensuring continuity between platform insights, services, and leadership discussions. • Act as the primary technical point of contact, managing escalations and ensuring high levels of customer satisfaction and trust. • Lead customer onboarding and ongoing engagement to ensure deep, outcome-driven adoption of the Hyver platform. • Guide customers in interpreting cyber exposure models, attack paths, and quantification outputs within their specific business context. • Lead structured risk reviews that connect Hyver insights to concrete mitigation and remediation decisions. • Own the end-to-end planning, coordination, and execution of service engagements, ensuring timelines, scope, and dependencies are actively managed and aligned with customer risk priorities. • Act as the strategic and project management interface between CYE’s professional services teams (red team, blue team, threat intelligence) and customer leadership. • Ensure service findings are translated into exposure-driven, executive-level insights, and that outcomes are systematically reflected in the Hyver platform and tied to measurable risk reduction over time. • Drive customer retention through proactive engagement and demonstrated value realization. • Identify expansion opportunities and support upsell and cross-sell efforts in collaboration with sales, grounded in customer risk posture and maturity.

🎯 Anforderungen

• 3+ years of experience in cybersecurity, cyber risk management, technical customer success, or security advisory roles in enterprise environments. • Demonstrated experience working directly with CISOs, security leadership, or executive stakeholders. • Strong understanding of cyber risk and exposure analysis, including familiarity with frameworks such as **NIST** and **MITRE ATT&CK**. • Ability to reason about attack paths and security findings across enterprise networking, infrastructure, and cloud environments. • Proven ability to translate complex technical findings into clear, risk-based narratives for non-technical audiences. • Excellent communication and stakeholder management skills. • Strong organizational and project management capabilities, with the ability to manage multiple customers and priorities simultaneously. • Fluent in English.