Account Manager (m/f/d)

🕒 vor 2 Monaten

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DataGuard

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

☁️ SaaS

📋 Compliance

🔐 Sicherheit

💰 Series B im 2022-09

SaaS • Compliance • Security

DataGuard ist ein Unternehmen, das sich darauf spezialisiert hat, Organisationen dabei zu helfen, Sicherheit und Compliance durch eine KI-gestützte Automatisierungsplattform zu erreichen, die den ISO 27001-Zertifizierungsprozess erleichtert. Mit einem strukturierten Ansatz zum Datenschutz unterstützt DataGuard Unternehmen bei der Verwaltung von Compliance-Risiken, der Verbesserung von Sicherheitsmaßnahmen und der Gewährleistung der Einhaltung von Vorschriften wie der DSGVO. Zu den Dienstleistungen gehören automatisierte Beweissammlung, Risikomanagement und Zugang zu zertifizierten Experten, was es Unternehmen erleichtert, ihre Daten zu schützen und ihre Compliance-Ziele zu vereinfachen.

Beschreibung

• You independently manage a portfolio of mid-sized business customers and ensure they realize the full value of our solution. • You establish and maintain strong, long-term customer relationships, deliver product demonstrations, and support customers in optimizing their use of our product. • You engage closely with decision-makers and company founders, gain a deep understanding of their priorities, and proactively support them in achieving their objectives. • You guide customers throughout the entire lifecycle and actively drive expansion and retention within your portfolio. • You identify potential challenges at an early stage, lead solution-focused conversations, and ensure sustained customer satisfaction. • You analyze customer usage and behavior to derive concrete actions that maximize customer success with our solution. • You actively promote customer engagement, gather impactful success stories, and share best practices across the customer base. • You collaborate closely with cross-functional teams such as Marketing, Sales, Product Development, and Technical Support to deliver a seamless end-to-end customer experience.

🎯 Anforderungen

• Strong communication skills with a passion for product demos and meetings • Proactive, independent work style with a strong team spirit and excellent prioritization skills • Interest in compliance & security – we’ll teach you everything you need to know • Experience with software products and their development is a plus • Enthusiasm for a dynamic, fast-paced environment with continuous growth and development • Fluent German (C2) and English skills, both written and spoken, are required.

🏖️ Vorteile

• The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world. • Enjoy a high degree of flexibility with tailored working hours, choice of work location, and benefits that support your lifestyle, health, and family needs. • Join a secure, future-focused role in a dynamic scale-up positioned to make a major impact in the rapidly expanding Security & Compliance market. • Grow along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget. • Work in an environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication to keep things moving forward.