Performance Manager

🕒 vor 1 Monat

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

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DealerBuilt

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

🚘 Automobilindustrie

💼 Beratung

📣 Marketing

Automotive • Consulting • Marketing

DealerBuilt ist ein Anbieter von integrierter Software für Autohäuser, der eine modulare Unternehmensplattform für Automobilhändler bereitstellt. Sein Portfolio – einschließlich Lightyear, Oplogic, iService und Vistadash – umfasst das Dealer Management System (DMS), KI-gesteuerte CRM, Desk- und F&I-Tools, Lösungen für den Servicebereich und Marketing-Analytics, um Händlern zu helfen, ihre Abläufe zu optimieren, die Kundenerfahrung zu verbessern und Daten standortübergreifend zu zentralisieren. DealerBuilt konzentriert sich auf cloudbasierte, skalierbare und händlerzentrierte Lösungen mit Integrationen, Analysen und Dienstleistungen, die für Einzelhandelsketten mit mehreren Standorten ausgelegt sind.

Beschreibung

• Retain revenue • Establish trusted advisor status with decision makers and stakeholders • Show ownership and urgency in the completion of action items • Seek customer feedback to improve the customer experience • Drive customer engagement and utilization • Support the customer’s strategic projects • Analyze account and solution performance to recommend changes to support dealership goals and lead to greater return on investment for the customer • Host utilization sessions (remote/onsite) to improve the use of the solution, employee satisfaction, and financial impact • Educate and leverage the use of enhancements • Assist in creating training course and educational materials • Promote the value of the solution • Share best practices being utilized for solutions • Assist with Onboarding as required • Grow revenue • Understand the dealership’s goals and outstanding projects • Understand the competitive solutions being utilized and the pros/cons of those solutions as well as the pricing and term remaining if the customer is not satisfied with the current solution • Keep the customer informed of DealerBuilt’s vision and solution portfolio • Uncover opportunities for additional DealerBuilt solutions to be utilized by partnering with sales to win that business • Demonstrate the value of the solution if requested

🎯 Anforderungen

• 3+ years of automotive software experience, representing a similar portfolio with proven results • Strong follow-up and an amazing work ethic for owning the success • A solid understanding of a customer’s key business drivers • A powerful desire to solve challenges and win • Initiative-taking to achieve goals of a high growth organization • Must be able to establish and maintain a strong business relationship with customer stakeholders and decision makers • A people person with excellent verbal, written, and communication skills (Education/training skills are a plus) • Outside support role with 60%+ of your time in the field working onsite with clients. • Bachelor’s Degree or equivalent in career experience

🏖️ Vorteile

• Competitive Compensation : This position offers a base salary and bonus. • Comprehensive Health Coverage : Access to top-tier medical, dental, and vision insurance ensuring you and your loved ones are well taken care of • Financial Wellness : Benefit from a Health Savings Account (HSA) and Flexible Spending Accounts (FSA/DCFSA) to empower your financial planning and health-related expenses • Peace of Mind with Insurance Plans : Our commitment to your security includes Accident, Hospital, and Cancer Supplemental Insurance, as well as Disability Insurance, ensuring you have the support you need during challenging times • Life and AD&D Insurance: Protect your loved ones with our comprehensive life and accidental death & dismemberment insurance coverage • 401(k): Secure your financial future with our 401(k)-plan featuring no wait time and a company match • Employee Assistance Program (EAP) : Your mental and emotional well-being is paramount. Access confidential counseling, support, and resources through our EAP • Work/Life Balance : We believe in working hard for our clients every day while ensuring satisfaction in your role and ample time to enjoy activities outside of work. • Employee Referral Program: Our Referral Program incentivizes you to bring talented individuals into our growing organization