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Endpoint Engineer – Journeyman

Stelle nicht auf LinkedIn

🕒 vor 15 Tagen

🌽 Illinois – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷🏻‍♀️ Ingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

Azure

Citrix

Cloud

Cyber Security

VMware

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von DecisionPoint Corporation, nicht über eine Jobbörse

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Logo of DecisionPoint Corporation

DecisionPoint Corporation

51 - 200 Mitarbeiter

Gegründet 2011

🎖️ Verteidigung

💼 Beratung

📦 Logistik

Defense • Consulting • Logistics

DecisionPoint Corporation ist ein kleines Unternehmen im Besitz von in ihrem Dienst beeinträchtigten Veteranen, das sich auf die IT-Modernisierung und digitale Transformation für Regierungsbehörden spezialisiert hat. Sie bieten umfassende Dienstleistungen an, darunter Cybersicherheit, Gesundheits-IT und intelligente Automatisierungslösungen, die darauf abzielen, die Betriebseffizienz und Effektivität zu verbessern und gleichzeitig eine sichere Cloud-Migration zu gewährleisten. Ihr "Centers of Excellence"-Ansatz treibt den Erfolg von Missionen voran, indem er die dringendsten Herausforderungen, denen sich Regierungsstellen gegenübersehen, durch innovative Technologie und fachkundige Unterstützung adressiert.

Beschreibung

• Develop, test, maintain, and document standardized endpoint images • Maintain image components, operating-system settings, drivers, firmware dependencies, security baselines, required software, and deployment configurations • Support image versioning, testing, approval, release, rollback, and retirement processes • Validate endpoint images for functionality, compatibility, security, performance, and operational readiness • Develop and maintain automated device-deployment task sequences, provisioning workflows, enrollment processes, and configuration profiles • Administer endpoint-management capabilities involving Microsoft Intune, Microsoft Configuration Manager, Windows Autopilot, or comparable technologies • Develop, test, maintain, and deploy application packages • Package commercial, Government, and internally developed software using approved formats and standards • Develop installation, detection, dependency, requirement, upgrade, repair, and removal logic • Troubleshoot package failures, dependency problems, application conflicts, detection errors, and deployment issues • Develop approved scripts and automation for provisioning, packaging, configuration, deployment, validation, and remediation • Support patching of endpoint operating systems, applications, drivers, firmware, and management components • Configure and maintain pilot groups, deployment rings, production waves, maintenance windows, deadlines, and exception processes • Test updates and patches before production deployment; monitor progress, failure rates, compliance status, endpoint health, and exceptions • Investigate failed patches and coordinate corrective actions, redeployment, rollback, or exception documentation • Engineer and support Virtual Desktop Infrastructure capabilities, including base images, desktop pools, application delivery, user profiles, and endpoint-access policies • Troubleshoot VDI login, profile, application, display, performance, peripheral, and connectivity problems • Support VDI refreshes, upgrades, capacity activities, deployment, testing, and optimization • Coordinate dependencies with virtualization, storage, network, identity, application, and cybersecurity teams • Support endpoint deployment and refresh projects across geographically dispersed USMEPCOM locations • Provide advanced engineering support for complex endpoint, image, application-packaging, deployment, patching, and VDI incidents • Analyze endpoint logs, deployment status, policy results, management-platform data, and other technical evidence • Support root-cause analysis and implement approved corrective actions for recurring endpoint incidents • Assist with major incidents and outages involving endpoint management, software deployments, VDI, or widespread device failures • Coordinate with Service Desk and field-support teams to improve troubleshooting, escalation, and knowledge content • Review and remediate assigned endpoint cybersecurity findings; test and implement approved security changes through change and release procedures • Track affected endpoint populations, deployment status, failures, exceptions, and completion results • Provide remediation and completion evidence to Task 6 for validation • Apply approved endpoint-security baselines and DISA Security Technical Implementation Guides • Support endpoint compliance reporting, configuration validation, vulnerability remediation, and audit-evidence collection • Maintain endpoint inventories, deployment records, image documentation, software-package records, patch status, VDI records, and configuration baselines • Develop and maintain standard operating procedures, packaging instructions, test plans, deployment plans, rollback procedures, and recovery documentation • Follow approved incident, problem, change, release, configuration, asset, security, and quality-management processes • Provide endpoint health, deployment, patching, compliance, risk, and issue information for program reporting

🎯 Anforderungen

• Active Secret clearance or higher • Bachelor’s degree in information technology, information systems, or a related field, or equivalent professional experience where permitted by the applicable labor category • Minimum of six years of relevant experience in endpoint engineering, systems engineering, device management, desktop engineering, VDI engineering, or a related technical discipline • Experience developing or maintaining enterprise endpoint images • Experience developing, testing, and deploying application packages • Experience supporting endpoint provisioning, deployment, patching, configuration, and lifecycle management • Experience engineering or supporting Virtual Desktop Infrastructure • Experience implementing assigned endpoint-security or vulnerability-remediation changes • Experience troubleshooting complex endpoint, packaging, deployment, patching, or VDI issues • Knowledge of controlled testing, pilot deployment, phased implementation, validation, rollback, and change-management practices • Ability to maintain image documentation, software-package records, test plans, deployment plans, rollback procedures, and completion evidence • Microsoft 365 Certified: Endpoint Administrator Associate certification when relevant to the assigned Microsoft 365 or Intune environment • Ability to support after-hours maintenance, deployment windows, critical incidents, and endpoint recovery when required • Strong written, verbal, analytical, and technical problem-solving skills • Preferred: Experience with Microsoft Intune or Microsoft Endpoint Manager • Preferred: Experience with Microsoft Configuration Manager or System Center Configuration Manager • Preferred: Experience with Windows Autopilot and modern device provisioning • Preferred: Experience with Microsoft Defender for Endpoint • Preferred: Experience with Microsoft Entra ID and hybrid endpoint management • Preferred: Experience with PowerShell, Microsoft Graph, or comparable endpoint-automation technologies • Preferred: Experience packaging applications using MSI, MSIX, Win32, App-V, or comparable formats • Preferred: Experience with VMware Horizon, Azure Virtual Desktop, Windows 365, Citrix, or another enterprise VDI platform • Preferred: Experience supporting federal or Department of Defense endpoint environments • Preferred: Experience applying DISA Security Technical Implementation Guides to Windows endpoints • Preferred: Experience supporting Risk Management Framework controls, vulnerability remediation, or authorization evidence • Preferred: Experience with endpoint analytics, compliance, configuration-management, or digital employee-experience tools • Preferred: Experience supporting large-scale operating-system migrations, device refreshes, or endpoint-management modernization • Preferred: CompTIA Security+ or another relevant security certification • Preferred: ITIL v4 Foundation certification • Preferred: Relevant Microsoft, VMware, Citrix, cloud, automation, or endpoint-management certification

🏖️ Vorteile

• Regular full-time employment • Remote work arrangement • Occasional after-hours maintenance, incident response, on-site support, or travel may be required • Active Secret clearance or higher • Microsoft 365 Certified: Endpoint Administrator Associate certification when relevant to the assigned Microsoft 365 or Intune environment

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