Product Manager, Patient Onboarding – First Value

🕒 vor 1 Tag

🏄 California – Remote

🏄 California – Remote

💵 $122.500 - $204.100 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

✅ Produktmanager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Dexcom

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1999

🏥 Gesundheitswesen

💼 Beratung

🏭 Fertigung

Healthcare • Consulting • Manufacturing

Dexcom ist ein führender Anbieter von Systemen zur kontinuierlichen Glukosemessung (Continuous Glucose Monitoring, CGM) und revolutioniert die Art und Weise, wie Menschen Diabetes managen und ihre Glukosewerte verfolgen. Bekannt für branchenführende Glukose‑Biosensing‑Technology bietet Dexcom Produkte wie das Dexcom G7 CGM-System, das Echtzeit‑Glukosemonitoring und Insights liefert, um Menschen zu einem gesünderen Leben zu verhelfen. Seit der Gründung im Jahr 1999 treibt Dexcom die Innovation im Diabetes-Management konsequent voran und befähigt Nutzerinnen und Nutzer, mit präzisen und fortschrittlichen Lösungen zur Glukosemessung ihre Gesundheit selbst in die Hand zu nehmen. Die Produkte sind für Erwachsene und Kinder konzipiert und sind nicht verschreibungspflichtig.

Beschreibung

• Own the product outcome, discovery evidence, and opportunity prioritization for the Onboarding & First Value domain • Lead outcome-based discovery to improve setup completion, first-session success, user confidence, and early engagement • Define first meaningful value for new users’ CGM experiences • Partner with Product, Design, Engineering, Medical Affairs, and Research • Use customer research, analytics, experimentation, and behavioral insights to guide prioritization • Shape onboarding and education experiences for CGM concepts, expectations, goals, and context • Increase user motivation and confidence by explaining CGM insights and next actions • Define information to capture early for relevant experiences, guidance, and insights • Jointly own product risks across Product, Design, Engineering, Medical Affairs, Regulatory, Quality, and Human Factors • Translate ambiguity into problem statements, tested assumptions, and prioritized next steps • Define success measures and learning agendas for value, confidence, and engagement

🎯 Anforderungen

• 5+ years in product management or a closely related role • Typically requires a Bachelor’s degree and 8–12 years of related experience • Outcome-based discovery experience focused on customer and business outcomes • Experience improving activation, onboarding, adoption, engagement, retention, or first-value experiences • Ability to understand customer motivations, goals, behaviors, barriers, and confidence gaps • Experience simplifying complex information into clear, confidence-building experiences • Experience designing products that support confidence, habit formation, sustained engagement, or health/behavioral outcomes • Ability to connect customer needs, product opportunities, business outcomes, and evidence into product strategy • Proven cross-functional collaboration with engineering, design, medical, clinical, regulatory, legal, commercial, data science, research, quality, and human factors teams • Comfort operating in regulated environments involving safety, compliance, privacy, and quality • Experience using customer research, analytics, experimentation, behavioral data, and qualitative signals • Preferred: consumer onboarding, activation funnels, mobile app engagement, first-use, or retention experience • Preferred: personalized onboarding, goal-setting, education, habit formation, or behavior-change experience • Preferred: digital health, chronic condition management, diabetes, CGM, health coaching, digital therapeutics, or patient-facing medical device software experience • Preferred: healthcare, SaMD, HIPAA-compliant platforms, medical device software, or regulated technology familiarity • Preferred: analytics, A/B testing, funnel analysis, cohort analysis, or behavioral metrics experience • Preferred: experience designing for varying health literacy, technology confidence, motivation, or support needs • Preferred: ability to define and measure first meaningful value • Preferred: systems thinking for scalable onboarding, education, context capture, and personalization patterns • Preferred: ability to communicate with senior leaders, commercial stakeholders, clinicians, regulatory partners, researchers, designers, and technical teams • Willingness to travel 5–15%

🏖️ Vorteile

• A full and comprehensive benefits program • Growth opportunities on a global scale • Access to career development through in-house learning programs and/or qualified tuition reimbursement • Home office workplace • Potential Flex workplace option • 5–15% travel opportunity