Manager, Construction Information

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🌽 Illinois, Iowa, +6 weitere Bundesländer – Remote

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Dodge Construction Network

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 1891

🤝 B2B

☁️ SaaS

🏪 Marktplatz

B2B • SaaS • Marketplace

Das Dodge Construction Network ist ein Anbieter von Bau-Marktanalyse und digitalen Verbindungstools, die Bauunternehmern, Architekten, Ingenieuren, Herstellern und Lieferanten helfen, Projekte zu finden, Ausschreibungen zu verwalten und mit Entscheidern in Kontakt zu treten. Das Unternehmen bietet ein durchsuchbares Verzeichnis von Projekten, Plänen, Spezifikationen, Produkt-/Herstellerdaten und BIM-Objekten, verifizierte RFP-/RFQ-Leads, Vorhersagen und Analysen sowie Beratungsdienste über SaaS-Plattformen und datengestützte Lösungen, um das Geschäftswachstum in den gewerblichen und privaten Baumärkten zu unterstützen.

Beschreibung

• Lead, coach, and develop a team of 10-15 industry and regional experts focused on expanding commercial construction project coverage through relationship-building and data acquisition • Oversee team performance, including conducting performance reviews, managing employee development, and handling scheduling and performance-related matters • Develop and execute regional strategies to increase project data acquisition by identifying target markets, opportunities, and outreach approaches • Analyze data and perform research to gauge construction activity levels in major cities and counties to compare project coverage • Conduct market research and industry outreach to identify and evaluate new sources of project data • Maintain and prioritize target account and relationship lists, including defining outreach strategies and assigning actions to team members. • Ensure comprehensive knowledge and documentation of regional project data sources, establishing standards and oversight for accurate maintenance of the source repository across the team • Analyze regional performance to identify coverage gaps, process inefficiencies, and performance issues; implement data-driven improvement plans with clear timelines • Evaluate processes and data quality using historical benchmarks and cross-regional comparisons to drive continuous quality improvement plans • Maintain deep knowledge of the construction lifecycle, industry trends, and project pipelines to inform strategy and team direction • Partner with commercial teams to support customer retention efforts by contributing industry expertise in client meetings and presentations • Represent Dodge at trade shows and industry events, building relationships and generating leads for new data acquisition sources

🎯 Anforderungen

• 7+ years of experience in customer success, account management, construction management, or client operations • Strong knowledge of the commercial construction industry • Demonstrated leadership background or experience with responsibility for driving team operations and performance • Experience managing customer interactions and building long-term client relationships • Customer-centric mindset with ability to assess customer needs and support retention strategies • Proven ability to build effective internal partnerships across cross-functional teams. • Skilled in managing and strengthening relationships with external stakeholders and strategic partners. • Effective written communication skills • Strong problem-solving skills, including conflict resolution • Bachelor's degree in Business, Construction Management, or a related field, or equivalent professional experience; Relevant leadership certifications preferred.