Risk & Compliance Specialist – Payments

🕒 vor 20 Tagen

🇨🇭 Schweiz – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🚔 Compliance

👻 Geisterscore 18%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 20 Tagen offen.
• Stellen bei diesem Unternehmen werden meist in 40 Tagen besetzt.
• Kein Gehalt angegeben.

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DotWorld

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

Gegründet 2015

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

DotWorld ist auf die Unterstützung von Web-Unternehmerinnen und -Unternehmern sowie SaaS-Start-ups bei der Entwicklung, Skalierung und dem Betrieb ihrer Online-Geschäfte spezialisiert. Wir bieten ein umfassendes Leistungsspektrum, darunter Ideengenerierung, Bereitstellung von Ressourcen, Markttests und maßgeschneiderte Marketingstrategien, um den Erfolg von SaaS-Vorhaben sicherzustellen. Mit einem interdisziplinären Team aus Expertinnen und Experten für Entwicklung, Marketing, Design und AI verfolgt DotWorld das Ziel, SaaS-Ideen zu beschleunigen und ihr Wachstum auf dem globalen Markt zu fördern.

Beschreibung

• Become the payment risk reference point across all DotWorld merchant accounts and markets • Build a common risk standard for all SaaS products, adapted to each market • Lead fraud prevention, dispute management, and compliance with card network requirements • Manage the anti-fraud tools and rules of each PSP • Adapt anti-fraud rules to each product, market, and customer type • Combat free-trial, subscription, and friendly fraud • Define the 3DS strategy for each market, balancing its impact on conversion • Manage chargeback prevention and alerts, as well as the deflection rate for each MID • Take ownership of PayPal disputes and country-specific thresholds • Analyze the causes of disputes and ensure their root causes are addressed • Keep each MID below the thresholds of Visa, Mastercard, and PayPal monitoring programs • Ensure compliance with scheme rules regarding retries, descriptors, and CIT/MIT tagging • Represent DotWorld to PSP risk teams • Define the EU and US checkout standards with Legal and verify compliance before each launch • Build the risk standard for each new MID or market and provide risk approval before launch • Monitor developments in scheme rules and subscription laws • Maintain the risk dashboard and alert-triggered playbooks • Recommend well-supported solutions and lead their implementation • Build and monitor AI agents to automate routine monitoring activities • Collaborate with the Head of Payment, Head of Partnerships, Data team, and product squads

🎯 Anforderungen

• Ideally 5 years of experience in payment risk, with openness to a highly capable junior or more senior profile • Experience at an e-commerce or subscription SaaS merchant, PSP, fintech, card scheme, or payment network • Hands-on experience with the US market, including scheme rules, chargebacks, and state laws governing automatic renewal • Experience managing PayPal disputes and risk • Strong knowledge of Visa and Mastercard monitoring programs • Experience configuring anti-fraud rules in PSP tools • Understanding of the differences between fraud patterns in Europe and the US • Comfortable working with data, reporting, and native PSP reports • Strong autonomy and ownership • Excellent prioritization skills and the ability to make sound decisions under tight deadlines • Strong documentation discipline, including procedures, change logs, and PSP case files • Fluency in French required • Minimum B2 English required, with fluent English expected in day-to-day work • Ability or strong interest in building and monitoring AI agents is a plus • Exposure to LATAM or Asian markets is a plus • Experience in a scale-up without a dedicated team is a plus

🏖️ Vorteile

• €200 monthly coworking budget • Flexible vacation policy • Flexible working hours • Work remotely from a different time zone for one month • Equipment budget for a laptop, desk, chair, monitor, and headset • Two company seminars per year • For the hybrid option in Lausanne: modern offices, access to sports facilities, parking, and commuting cost support • Professional development opportunities • Culture of innovation • Career growth opportunities • Remote work from anywhere in Europe

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