Director of VIP

Stelle nicht auf LinkedIn

🕒 vor 20 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏳ Vertrag

🔴 Experte

👔 Direktor

👻 Geisterscore 10%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Duelbits

Duelbits

51 - 200 Mitarbeiter

🎲 Glücksspiel

🎮 Gaming

₿ Crypto

Gambling • Gaming • Crypto

Duelbits ist eine innovative Online-Gaming-Plattform, die ein einzigartiges Glücksspielerlebnis über verschiedene Spiele hinweg bietet. Mit einem Fokus auf Benutzerengagement und einer nahtlosen Benutzeroberfläche zielt Duelbits darauf ab, eine interaktive und unterhaltsame Umgebung für Spieler zu schaffen. Die Plattform integriert Elemente aus Krypto und Gaming und spricht ein vielfältiges Publikum von Online-Spielern und Krypto-Enthusiasten an.

Beschreibung

• Own the global VIP portfolio across casino and sportsbook, with accountability for revenue, retention, LTV, incentive efficiency, and exposure • Define and operate the VIP portfolio framework, including segmentation, tiers, benefits, limits, and engagement logic • Establish real-time monitoring, alerting, and decision-making processes • Make commercial decisions on incentives, bespoke offers, limits, and player treatment • Provide performance outlooks and strategic insight to senior leadership • Define and evolve the VIP vision and strategy across Duelbits products • Monitor competitor VIP propositions and shifting player expectations • Own VIP onboarding from first touch through long-term engagement • Collaborate with CRM, product, social, acquisition, streamers, partnerships, and brand teams to scale the VIP portfolio • Oversee VIP social and community presence, including X and Discord • Convert partnerships and sponsorships into exclusive VIP value and experiences • Lead and develop the existing 7-person VIP function and onboard 2 planned hires • Define roles, responsibilities, KPIs, and operating workflows • Establish VIP KPIs, reporting cadence, decision frameworks, and governance • Improve tooling, processes, and automation to support scale and efficiency

🎯 Anforderungen

• 5+ years' experience in VIP leadership, portfolio management, or high-value customer roles within iGaming • Proven ownership of high-value portfolios with direct commercial accountability • Strong analytical and strategic capability, with confidence making decisions under uncertainty • Experience building and leading teams and defining operating models • Deep understanding of competitive VIP landscapes and high-value player behaviour • Comfortable operating in an always-on, high-responsibility environment

🏖️ Vorteile

• Competitive contractor fees with performance-linked incentives • Remote-first, international contracting arrangement • High autonomy with direct influence on business performance • Ownership of one of Duelbits’ most valuable growth systems • Leadership of a 9-person team

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