Solutions Engineer

Stelle nicht auf LinkedIn

🕒 vor 20 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $115.000 - $125.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

👻 Geisterscore 4%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

Cloud

Switching

TCP/IP

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Logo of Eleven Eleven

Eleven Eleven

11 - 50 Mitarbeiter

Gegründet 2016

💼 Beratung

📣 Marketing

🎯 Rekrutierung

Consulting • Marketing • Recruitment

Eleven Eleven ist ein globaler Talentpartner und eine Personalvermittlungsagentur, die sich auf die Platzierung von Führungskräften und erfahrenem Fachpersonal für leistungsstarke Spiele- und Deep-Tech-Unternehmen spezialisiert hat. Dazu gehören Rollen in Programmierung, Kunst, Design, Marketing und Produktion. Sie bieten maßgeschneiderte Einstellungslösungen — exklusive Vertragsvermittlungen, Teilzeit-/Projektmitarbeiter und eine auf Startups fokussierte Startplattform. Sie nutzen umfangreiche Branchennetzwerke und KI-unterstützte Beschaffung, um schnelle Kandidatenlisten zu liefern und Teams für Spieleentwicklungsstudios, immersive Technologien, KI, ML, Cybersicherheit und verwandte Sektoren zu vergrößern. Vertraut von großen Studios, operieren sie international und legen Wert auf eine menschliche, effiziente Einstellung für Spiele, Deep Tech und KI-Organisationen.

Beschreibung

• act as the primary technical advisor to LSPs throughout customer deployments • provide remote implementation guidance and technical oversight • assist LSPs with complex implementations and technical escalations, validating routing, VLANs, wireless controller configuration, authentication, firewall and connectivity requirements • serve as the technical lead for several concurrent engagements with current and prospective enterprise customers • establish credibility with the customer’s IT/network team on assigned accounts, becoming the trusted technical counterpart for all deployment-related topics • develop and document reusable implementation playbooks, standards, and validation procedures • standardize deployment methodologies across LSPs • identify recurring issues and drive automation opportunities • contribute to deployment forecasting and capacity planning • create and maintain technical documentation and best practices • build trusted relationships with LSP engineering teams • deliver technical workshops, onboarding and certification • mentor partner engineers on Stella deployment methodologies • measure partner capability and recommend continuous improvements • provide structured implementation feedback to Product and Engineering • assist Implementation and Customer Success teams with technical planning and customer escalations • evaluate new deployment tools and technologies

🎯 Anforderungen

• 5+ years of enterprise networking, implementation or technical consulting experience • Experience supporting managed service providers, customer service providers, or systems integrators • Strong knowledge of Ethernet, TCP/IP, VLANs, routing, switching, Wi-Fi, RADIUS, 802.1X and firewall technologies • Experience with Cisco, Aruba, Ruckus, Juniper, Fortinet, Meraki, or equivalent platforms • Excellent troubleshooting, documentation, presentation, and customer communication skills • Ability to manage multiple concurrent implementation activities and partner engagements • candidate must be based in the United States and comfortable working remote • have flexibility with schedule to accommodate meetings of customers in EMEA and other time zones across the US and globe • ability to travel internationally • either have a current active passport or be able to get one within the first 2 months of employment • ability to drive to the client’s site if needed • hospitality, managed services, or telecommunications experience preferred • experience developing technical standards, playbooks, and partner certification programs preferred • SD-WAN, cloud-managed networking, and network automation preferred • AI-assisted deployment, operational tooling, and process automation preferred • experience enabling technical partners at scale preferred • located in the Eastern time zone preferred

🏖️ Vorteile

• medical, dental, and vision coverage • 401(k) plan • attractive paid time off policy with no fixed number of vacation days — take what you need, when you need it • balanced Time Off (BTO) does not accrue and is not paid out upon separation • 11 paid holidays • company-wide end-of-year holiday break for all employees

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