Field Service Coordinator

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🕒 vor 1 Tag

🤠 Texas – Remote

infoinfo

⏰ Vollzeit

🟠 Senior

🔴 Experte

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of EMCOR Group, Inc.

EMCOR Group, Inc.

10.000+ Mitarbeiter

📦 Logistik

🏭 Fertigung

🏥 Gesundheitswesen

Logistics • Manufacturing • Healthcare

Die EMCOR Group, Inc. ist ein nationaler Anbieter von mechanischem und elektrischem Bauwesen, Facility Services und industrieller Instandhaltung, der entwirft, baut, mit Strom versorgt, wartet und komplexe kommerzielle, institutionelle und industrielle Anlagen schützt. Ihre Tochtergesellschaften bieten Baudienstleistungen, Gebäudedienste (einschließlich 24/7 Betrieb und Instandhaltung von Anlagen), Industriedienstleistungen und energieeffiziente Lösungen für Kunden wie Rechenzentren, Krankenhäuser und großangelegte industrielle Betriebe, wobei der Schwerpunkt auf Sicherheit, Nachhaltigkeit und Unternehmensführung liegt.

Beschreibung

• Serve as a process and HVAC subject matter expert in the assigned region • Provide customer service and tactical direction • Establish priorities, assign tasks, and coordinate projects • Support the Regional Manager and field teams • Ensure teams perform work safely, provide quality workmanship, maintain technical training, and comply with reporting processes • Spend approximately 65% of time on billable work orders • Complete preventive maintenance on standard package and split-unit HVAC systems • Safely use refrigerants in compliance with EPA requirements • Diagnose and repair mechanical, electrical, and system failures in boilers, package units, and split-unit HVAC systems • Participate in the mandatory HVAC on-call rotation • Ensure technicians follow Regional Manager guidance • Plan customer initiatives, projects, and preventive-maintenance work orders with the Regional Manager • Prepare accurate project estimates detailing labor and material costs • Assist with project planning and execution and coordinate with the PMO, account team, and Regional Manager • Oversee emergency work-order completion and recommend technician assignments • Follow up on work orders awaiting materials or aging without recent activity • Ensure account success, appropriate team attention, and adherence to procedures • Provide technical training and conduct technician visits • Monitor compliance with safety procedures, the Safety Pledge, and Mandatory Safety Rules • Provide technician skill assessments and feedback to the Regional Manager • Coach team members on safety procedures and support required safety training • Participate in or lead weekly safety calls as required

🎯 Anforderungen

• Minimum 8 years mechanical HVAC experience, including electrical, plumbing, and carpentry, or equivalent combination of training, education, and experience • HS diploma or degree/certification, or equivalent professional experience in trades preferred • Must possess applicable certifications and licenses • Valid driver’s license in good standing • 608 EPA Certification • A2L Refrigerant Certification and training course preferred • HVAC License in assigned region preferred • Experience installing, maintaining, troubleshooting, and repairing building HVAC systems • Ability to perform day-to-day repairs, emergency maintenance, and preventive maintenance • Ability to use handheld devices and business systems • Knowledge of applicable codes, regulations, governmental agency requirements, and company directives • Knowledge of OSHA standards and company safety policies • Ability to read and comprehend instructions, including safety policies and procedure manuals • Ability to write routine reports and correspondence and present information in individual and small-group situations • Ability to participate in mandatory HVAC on-call rotation • Ability to meet physical demands, including lifting up to 75 pounds, climbing, balancing, kneeling, crouching, crawling, and working around mechanical, electrical, chemical, weather, and height-related hazards • Ability to drive a company vehicle daily • Ability to remain calm in stressful customer-facing situations

🏖️ Vorteile

• Competitive salary and benefits package • Company vehicle • Daily company vehicle use • Required safety equipment provided/used, including steel toe shoes, hearing/noise protection, hardhat, eye protection, and hand protection

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