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Senior Director, Payments

🕒 vor 21 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $210.000 - $250.000 / Jahr

⏰ Vollzeit

🟠 Senior

👔 Direktor

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von EverCommerce, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 21 Tagen

Noch offen auf der Website von EverCommerce. Geprüft vor 2 Stunden.

Logo of EverCommerce

EverCommerce

1001 - 5000 Mitarbeiter

Gegründet 2016

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

💰 Private Equity Round im 2019-07

Healthcare • Consulting • Logistics

EverCommerce ist die führende Plattform für Service Commerce und bietet vertikal angepasste, integrierte SaaS-Lösungen für über 500. 000 servicebasierte Unternehmen weltweit. Gegründet im Jahr 2016, bietet EverCommerce Softwarelösungen an, die Unternehmen dabei helfen, ihre Dienstleistungen zu vermarkten, den täglichen Betrieb zu optimieren und die Kundenbindung zu stärken. Das Unternehmen ist darauf spezialisiert, die Servicewirtschaft mit digitaler Transformation in verschiedenen Branchen, einschließlich Haus- & Außendienstleistungen, Gesundheitsdiensten sowie Fitness & Wellness, voranzutreiben. Die Technologie von EverCommerce zielt darauf ab, das Wachstum von kleinen und mittleren Unternehmen zu beschleunigen, die Betriebsabläufe zu verbessern und die Kundenbindung zu erhöhen, indem sie die Interaktion mit Kunden durch moderne digitale und mobile Anwendungen transformiert.

Beschreibung

• Help define and execute the payments strategy across EverCommerce • Identify and prioritize opportunities across the payments customer lifecycle, including enablement, merchant acquisition and onboarding, activation, retention, wallet share, pricing, and monetization • Translate market, customer, competitive, and financial insights into priorities and executable plans • Own outcomes including adoption, processing volume, revenue, retention, customer experience, and profitability • Develop business cases and recommendations for new products, capabilities, partnerships, and investments • Define customer, merchant, partner, and developer needs and translate them into payments capabilities • Partner with Product and Engineering on roadmaps and investment priorities • Drive adoption of card and ACH acceptance, recurring payments, invoicing, surcharging, mobile and in-person payments, onboarding, APIs, and emerging payment experiences • Drive embedded finance strategy and growth, including instant payouts, merchant lending, consumer financing, and issuing • Shape PaySimple and EverCommerce’s broader payments platform for internal SaaS solutions and external partners • Establish commercialization, adoption, and measurement plans for new capabilities • Partner with Sales, Marketing, Customer Experience, and Operations to improve payments adoption and utilization • Develop understanding of merchants, SaaS partners, developers, and end customers • Monitor competitive trends across embedded payments, merchant acquiring, vertical SaaS, payment facilitation, and fintech • Drive ecommerce and card-present acceptance in EMEA, ANZ, and LATAM markets • Lead complex initiatives spanning Product, Engineering, Operations, Risk, Sales, Marketing, Customer Experience, Finance, and Data • Establish objectives, ownership, milestones, dependencies, success measures, metrics, and operating rhythms • Identify execution risks and remove delivery barriers • Lead, coach, and develop payments and product talent • Attract high-performing team members and foster cross-functional partnerships

🎯 Anforderungen

• 10+ years of experience in payments, fintech, SaaS, product management, or related businesses, with significant experience in integrated or embedded payments • Deep knowledge of the payments ecosystem, including merchant acquiring, processors, gateways, payment facilitators, card networks, ACH, and payments risk • Demonstrated experience building, launching, commercializing, or scaling payments products and capabilities • Strong understanding of SaaS and API-based products and the role payments can play within vertical software platforms • Proven ability to translate strategy into execution and measurable business outcomes • Experience driving revenue growth, adoption, retention, processing volume, or other commercial payments metrics • Strong financial and analytical capabilities, including experience developing business cases and understanding the economic drivers of a payments business • Experience leading complex, cross-functional initiatives in matrixed organizations • Strong executive communication skills and ability to communicate complex payments concepts clearly to technical, commercial, and executive audiences • Demonstrated ability to influence stakeholders and drive decisions without relying solely on organizational authority • Strong talent assessment, coaching, and team-development capabilities • High intellectual curiosity and willingness to dive deeply into customer problems, data, economics, technology, and operational processes • Bachelor’s degree or equivalent professional experience • Candidates must be eligible to work without sponsorship • Preferred: experience with payment facilitation, embedded payments, or payments-as-a-service models • Preferred: experience serving SMB customers and/or vertical SaaS businesses • Preferred: experience with merchant onboarding, underwriting, risk, fraud, and payments operations • Preferred: experience working with payment processors, acquiring banks, card networks, and other financial-services partners • Preferred: experience managing or influencing P&L performance • Familiarity with modern product, analytics, and delivery tools

🏖️ Vorteile

• Flexibility to work in-office, remotely, or hybrid within your country of employment • Robust health and wellness benefits • Continued investment in professional development • 401(k) with company match • Flexible and generous paid time off • Employee Stock Purchase Program • Performance-based bonus

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