Customer Portfolio Manager – CPM

🕒 vor 24 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $119.600 - $199.400 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of GE Vernova

GE Vernova

10.000+ Mitarbeiter

⚡ Energie

🚀 Luft- und Raumfahrt

🤖 Künstliche Intelligenz

Energy • Aerospace • Artificial Intelligence

GE Vernova ist ein führendes Unternehmen im Energiesektor mit über 130 Jahren Erfahrung und dem Ziel, die Welt zu elektrifizieren und gleichzeitig zu dekarbonisieren. Das Unternehmen bietet ein breites Portfolio an Energielösungen, darunter Gas-, Wasserkraft-, Kern- und Windkrafttechnologien, die auf die Bereitstellung verlässlicher, erschwinglicher und nachhaltiger Energie ausgerichtet sind. Mit einem starken Fokus auf Innovation leistet GE Vernova einen wichtigen Beitrag zur Reduzierung des CO2‑Fußabdrucks globaler Energiesysteme und unterstützt den Übergang zu Netto-Null-Emissionen bis 2030.

Beschreibung

• Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall business strategy • Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships • Be responsible for customer portfolio P&L and growth • Establish contact to provide on-going technical and business support to assigned customers • Develop and own site customer communication plan, coordinate regular GE/Customer reviews to review existing and new GE products/services that could provide value for the customer • Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE • Be responsible for developing outage scope/communicating scope to FieldCore • Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders • Be responsible for managing the Outage 360 process and processing of Change Orders • Lead direction for all emergent/forced outage resolution • Organize pre-outage, post-outage and outage milestone meetings • Be responsible for all customer invoicing/credit memo processing • Be responsible for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE network • Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize • Be responsible for selling all flow-type services including Parts, FieldCore, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion • Manage Digital and Total plant solutions agreements and coordinate with functional groups

🎯 Anforderungen

• Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 4 years of experience in power generation industry OR associate's degree with 2 years of experience in a power generation industry) • Minimum of 5 years of knowledge and experience within the power plant field services or contract management • Willingness and ability to travel 50% of the time • Bachelor’s Degree preferably in a technical / engineering degree

🏖️ Vorteile

• medical • dental • vision • prescription drug coverage • access to Health Coach from GE Vernova • 24/7 nurse-based resource • access to the Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions • company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off

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