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Senior Professional Services Engineer

🕒 vor 3 Tagen

🌲 North Carolina – Remote

infoinfo

💵 $140.400 - $210.600 / Jahr

⏰ Vollzeit

🟠 Senior

👷🏻‍♀️ Ingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von GitLab, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 3 Tagen

Noch offen auf der Website von GitLab. Geprüft vor 1 Stunde.

Logo of GitLab

GitLab

1001 - 5000 Mitarbeiter

Gegründet 2014

💼 Beratung

📣 Marketing

🤖 Künstliche Intelligenz

💰 Secondary Market im 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab ist eine vollständige DevOps-Plattform, bereitgestellt als eine einzige Anwendung, die die Art und Weise, wie Development-, Security- und Ops-Teams zusammenarbeiten und Software entwickeln, grundlegend verändert. Von der Idee bis zur Produktion hilft GitLab Teams, die Durchlaufzeit von Wochen auf Minuten zu verkürzen, Entwicklungskosten und Time-to-Market zu senken und gleichzeitig die Developer-Produktivität zu steigern.

Beschreibung

• Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services • Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices • Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab • Help customers adopt secure, reliable workflows • Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and refine delivery processes • Serve as a trusted technical advisor, translating customer goals and constraints into practical implementation plans and clear next steps • Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback • Mentor Associate and Intermediate Professional Services Engineers • Manage and deliver multiple customer engagements at once, as primary engineer or lead

🎯 Anforderungen

• Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef • Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure • Location requirement: Charlotte, NC or nearby • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows • Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set • Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements • Strong communication skills in English, written and verbal • Ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment • Demonstrated ability to identify root causes, propose options and tradeoffs, and drive issues to resolution while balancing multiple customer engagements • Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values

🏖️ Vorteile

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave

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