Senior Customer Business Manager

🕒 vor 2 Tagen

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $145.000 - $175.000 / Jahr

⏰ Vollzeit

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Glanbia

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 1997

🏥 Gesundheitswesen

📦 Logistik

🍽️ Lebensmittel & Getränke

💰 Post-IPO Equity im 2022-04

Healthcare • Logistics • Food & Beverage

Glanbia ist eine weltweit führende globale Ernährungsgruppe, die sich der Bereitstellung besserer Ernährung für jeden Schritt des Lebenswegs widmet. Das Unternehmen spezialisiert sich auf Performance-Ernährung durch seine Marken, die in über 100 Märkten weltweit verkauft werden, sowie auf die Bereitstellung innovativer Ernährungsbestandteile und Servicelösungen für Marken der Lebensmittel-, Getränke- und Ergänzungsbranche. Mit einem starken Fokus auf Vielfalt, Nachhaltigkeit und Mitarbeiterentwicklung ist es das Ziel von Glanbia, das Leben der Verbraucher und der Gemeinschaften, denen es dient, zu bereichern.

Beschreibung

• Oversee the Club customer portfolio and drive creation and execution of Club sales through omni-channel customer focus • Lead business development for Costco • Drive global synergies across North American Costco regions (US, Mexico, Canada) • Drive in-store and online business through omni-channel thought leadership • Build relationships with e-commerce buyers and the internal e-commerce center of excellence to expand and optimize the .com platform • Own the relationship with Costco International Buying Team and liaise internally with Costco Sales Teams in other key markets • Own global pricing conversations with Costco and internal teams • Enable sell-in of new items and initiatives across global markets • Lead internal governance for the Costco International team, including monthly and quarterly performance touch bases • Identify category selling opportunities and deliver category-based selling stories to Costco • Build customer relationships that drive sales, market share, profit, and partnership opportunities • Drive the customer agenda internally and align stakeholder priorities • Manage customer development, opportunity identification, relationship management, and customer service interface • Own Customer Joint Business Planning, distribution plans, and new item recommendations, including line reviews • Develop account-specific promotional plans and ongoing customer plans • Develop and deliver strategic selling, assortment, promotion, and pricing plans • Leverage forecasting tools, analytics, insights, and KPI reports • Manage sales and trade forecasting and budgets • Manage projects through execution with CP&S partners

🎯 Anforderungen

• Minimum 5 years of experience in a relevant CPG Sales and Customer Experience role • Ability to make decisions regarding customer requests for promotional support • Understanding of the financial impact of promotional support requests • Ability to negotiate mutually beneficial outcomes • Ability to act as the customer expert for key brand partners • Ability to provide customer perspectives on key initiatives, new item launches, and customer trends • Growth mindset and strong relationship-building ability • Ownership mindset and ability to work with internal stakeholders to ensure customer success • Ability to manage projects to execution with CP&S partners • Ability to work effectively with ambiguity and incomplete information • Ability to consult internal and external stakeholders and develop mutually beneficial plans

🏖️ Vorteile

• Continuous learning through an on-demand learning platform • Competitive compensation package • Staff discounts • Generous family leave policy • Health and dental plan • Competitive salary • 401K • Car allowance • Annual bonus • Approximately 25% travel requirements