Launch & Enablement Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $100.000 - $150.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of GT Independence

GT Independence

501 - 1000 Mitarbeiter

👥 HR Tech

☁️ SaaS

👥 B2C

HR Tech • SaaS • B2C

GT Independence ist ein Unternehmen, das Menschen dabei unterstützt, ihre langfristige Pflege selbst zu steuern, indem es ihnen ermöglicht, Betreuer für die häusliche oder gemeinschaftsbasierte Pflege einzustellen und sich um die administrativen Aufgaben wie Lohnabrechnung, Steuern und Papierkram kümmert. Sie bieten eine mobile App für Betreuer an, um Arbeitszeiten zu verfolgen, Stundenzettel einzureichen und Genehmigungen einzuholen, und leiten die Teilnehmer durch staatsspezifische Medicaid-/Medicare-Selbststeuerungsoptionen, sodass Menschen in ihren Häusern bleiben und Unabhängigkeit bewahren können.

Beschreibung

• Define and manage launch readiness plans for product and technology releases, including stakeholder engagement, training, support, communications, and adoption activities • Own the launch calendar, milestone tracking, readiness status, action items, risks, issues, and decision logs for assigned releases • Partner with Product Owners and Development to understand release scope, target users, dependencies, operational impacts, and expected business outcomes • Coordinate launch activities across Operations, Support, Training, Marketing/Communications, Compliance, and other affected teams • Ensure internal teams are enabled to adopt, support, promote, and leverage new releases through appropriate materials and forums • Develop or coordinate release notes, FAQs, readiness checklists, support guides, training materials, stakeholder briefings, and adoption toolkits • Facilitate readiness reviews, stakeholder checkpoints, go/no-go preparation, and launch retrospectives • Track stakeholder questions, risks, training gaps, operational impacts, and open decisions through launch completion • Coordinate post-launch support, feedback capture, adoption monitoring, issue escalation, and continuous improvement actions • Establish repeatable launch and enablement practices in partnership with Product Operations

🎯 Anforderungen

• 5+ years of experience in launch management, enablement, project/program coordination, change management, product operations, or related roles • Experience coordinating technology or product releases across multiple business and technical stakeholder groups • Familiarity with healthcare insurance programs (e.g., Medicaid), business administration, and enterprise platforms (e.g., ERP, claims, payroll, tax, customer-facing systems) preferred • Strong project coordination skills, including planning, milestone tracking, risk management, action follow-up, and status reporting • Ability to translate release scope and technical details into clear readiness actions for operational, support, and training teams • Experience developing or coordinating communications, training materials, release notes, FAQs, and stakeholder briefings • Strong facilitation skills with the ability to drive alignment across teams without direct authority • Comfort operating in complex, regulated, or multi-state environments preferred • Experience with collaboration and delivery tools such as Azure DevOps, Smartsheet, Microsoft Planner, Teams, SharePoint, or similar platforms • Excellent written and verbal communication skills, with strong attention to detail • Continuous improvement mindset and ability to build repeatable launch processes

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