Proposal and Solutions Consultant

🕒 vor 19 Tagen

☕ Washington – Remote

infoinfo

💵 $60.000 - $70.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Harris Computer

Harris Computer

10.000+ Mitarbeiter

Gegründet 1993

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

Healthcare • Consulting • Logistics

Harris Computer ist ein globales Unternehmen, das mission-critical Softwarelösungen für verschiedene Bereiche bereitstellt, darunter den öffentlichen Sektor, das Gesundheitswesen, die Versorgungswirtschaft (Utilities) sowie den privaten Sektor. Mit über 100. 000 Kunden und mehr als 12. 000 Mitarbeitenden ist Harris auf die Akquisition und das Management von Unternehmen mit Wachstumspotenzial spezialisiert, um sie zukunftsfähig aufzustellen. Das Unternehmen betreibt weltweit über 200 Niederlassungen und betrachtet die Zufriedenheit von Kunden und Mitarbeitenden als zentrale Bestandteile seiner strategischen Ziele.

Beschreibung

• Lead end-to-end proposal development for library system procurements, including ILS/LSP, discovery, digital resource management, and analytics • Build and refine AI agents to improve efficiency and expand the proposal pipeline • Develop proposal strategies aligned with functionality, interoperability, accessibility, and total cost of ownership criteria • Manage timelines, schedules, deliverables, and cross-functional proposal teams • Review proposals for technical accuracy, completeness, defensibility, gaps, risks, and over-commitments • Handle prospect follow-up questions and clarification requests after proposal submission • Support technical questionnaires, security reviews, and requirements clarification • Maintain and enhance the Loopio knowledge base, including reusable library-technology content, case studies, methodologies, and templates • Participate in content review cycles and follow knowledge-base governance standards • Deliver product demonstrations for APAC customers and prospects • Present occasional product webinars and additional demos, including scripted RFP demos and oral presentations • Prepare and maintain demo environments, scripts, and datasets • Write persuasive content covering library workflows, discovery, interoperability, cloud architecture, hosting, security, and data privacy • Translate technical platform capabilities into outcomes for librarians, faculty, and patrons • Develop strategic messaging, executive summaries, and value narratives for academic, public, consortia, and K–12 segments • Partner with Sales, Pre-Sales, Product, Engineering, Implementation, Support, Marketing, and other teams • Ensure compliance with procurement requirements, mandatory forms, technical matrices, pricing structures, terminology, metadata standards, and accessibility requirements • Edit and proofread proposal materials • Integrate competitive intelligence on library platforms and support win/loss reviews • Customize proposals, track proposal success metrics, and continuously improve proposal processes

🎯 Anforderungen

• Master's degree in Library and Information Science (MLIS) or related field • Aptitude in technical writing, preferably in library technology, EdTech, or SaaS platforms serving public sector or education • Strong understanding of library operations and workflows • Strong understanding of metadata standards and interoperability • Strong understanding of cloud-based enterprise software solutions • Demonstrated experience responding to formal RFPs for public or academic institutions • Strong technical aptitude and ability to learn and demonstrate complex software • Confident presentation skills, with experience leading live product demos or webinars for customer audiences • Exceptional writing, editing, and project management skills • Based in the Pacific time zone (preferred) • Ability to deliver APAC demos, occasionally in the late afternoon or evening Pacific time • Preferred: detailed knowledge of Symphony ILS, BLUEcloud apps, and CloudSource • Preferred: pre-sales, solutions consulting, or sales engineering experience • Preferred: experience maintaining content in Loopio or similar proposal content library • Preferred: experience presenting to customers in the Asia-Pacific region • Preferred: experience working directly with libraries • Preferred: familiarity with WCAG and public procurement requirements • Preferred: knowledge of open access, digital collections, and linked data

🏖️ Vorteile

• Fully remote position in the US or Canada • Flexibility to deliver APAC demos • Occasional travel opportunities/requirements for trade shows and onsite demos

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