Deal Desk Consultant – OPS

🕒 vor 14 Tagen

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Hyland

1001 - 5000 Mitarbeiter

🤝 B2B

☁️ SaaS

🏢 Unternehmen

B2B • SaaS • Enterprise

Hyland ist ein Unternehmen, das seinen Kunden und Partnern eine kollaborative Community-Plattform bereitstellt und Zugang zu Ressourcen wie Produkten, Lösungen und Updates bietet. Die Plattform ermöglicht es Nutzern, Feedback zu geben, Fragen zu stellen und sich miteinander zu vernetzen – und fördert so operatives Wissen und organisationalen Mehrwert. Die Hyland Community hat das Ziel, das Nutzererlebnis zu verbessern, indem sie die Interaktion zwischen Expertinnen und Experten und Community-Mitgliedern erleichtert.

Beschreibung

• Create deal structures and execute deal management activities • Coordinate resolution of deal-related issues • Advise sales on complex requirements and structure mutually beneficial agreements • Analyse and assess sales opportunities • Negotiate terms that maximise company profitability while delivering customer value • Execute the full contract lifecycle from initiation to completion • Guide sales and leadership on complex contracts and process-related questions • Develop unique deal structures using knowledge of Hyland's product portfolio • Negotiate business terms with customers and prospects • Lead creation of negotiated pricing terms and parameters for non-standard arrangements • Review, investigate, and resolve contractual questions and issues • Participate in sales forecasting meetings • Prioritise legal workloads based on specified criteria • Mentor, coach, train, and provide feedback to team members • Support development of a high-performing Deal Desk function and continuous improvement

🎯 Anforderungen

• Bachelor's degree or equivalent experience • Proven experience as a Deal Desk Analyst in a software or technology environment • Experience in software sales or contract negotiation within the software industry • Strong understanding of deal structuring and commercial terms • Strong knowledge of revenue recognition guidelines and company accounting rules • Excellent analytical, critical thinking, and problem-solving skills • Strong oral and written communication skills • Strong knowledge of contractual agreements and licensing strategies • Ability to negotiate business terms directly with customers and prospects • Strong project management and facilitation skills • Experience mentoring and coaching team members • Knowledge of the UK financial-services market, including relevant regulatory and commercial considerations • Proven deal design and contracting experience • Ability to work independently and manage competing priorities • Salesforce experience

🏖️ Vorteile

• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns supported by the company

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