
1001 - 5000 Mitarbeiter
💼 Beratung
🏥 Gesundheitswesen
⚖️ Rechtswesen
💰 Venture Round im 2017-02
Consulting • Healthcare • Legal
Intermedia Cloud Communications ist ein führender Anbieter von cloudbasierten Kommunikationslösungen, der sich auf einheitliche Kommunikation, Videokonferenzen und verschiedene Produktivitätstools spezialisiert hat. Ihre Plattform, Intermedia Unite, integriert Sprache, Video, Chat und Dateiverwaltung zu einem nahtlosen Benutzererlebnis, das es Unternehmen ermöglicht, effektiv von überall aus zu kommunizieren und zusammenzuarbeiten. Mit einem Fokus auf Sicherheit und Compliance bedient Intermedia eine Vielzahl von Branchen, darunter das Gesundheitswesen, juristische Dienstleistungen und Finanzdienstleistungen, und hilft Organisationen, ihre Produktivität und Kundenbetreuung mit fortschrittlicher Technologie und Unterstützung zu verbessern.
🕒 vor 1 Monat
🗣️🇺🇸🇬🇧 Englisch erforderlich
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1001 - 5000 Mitarbeiter
💼 Beratung
🏥 Gesundheitswesen
⚖️ Rechtswesen
💰 Venture Round im 2017-02
Consulting • Healthcare • Legal
Intermedia Cloud Communications ist ein führender Anbieter von cloudbasierten Kommunikationslösungen, der sich auf einheitliche Kommunikation, Videokonferenzen und verschiedene Produktivitätstools spezialisiert hat. Ihre Plattform, Intermedia Unite, integriert Sprache, Video, Chat und Dateiverwaltung zu einem nahtlosen Benutzererlebnis, das es Unternehmen ermöglicht, effektiv von überall aus zu kommunizieren und zusammenzuarbeiten. Mit einem Fokus auf Sicherheit und Compliance bedient Intermedia eine Vielzahl von Branchen, darunter das Gesundheitswesen, juristische Dienstleistungen und Finanzdienstleistungen, und hilft Organisationen, ihre Produktivität und Kundenbetreuung mit fortschrittlicher Technologie und Unterstützung zu verbessern.
• Design, develop, test, and maintain high-quality web applications and frontend capabilities powering interactions with Intermedia's digital agents • Build intuitive conversational experiences for AI-powered agents through web channels • Develop reusable web components and frontend capabilities embeddable across Intermedia products and customer-facing websites • Build responsive real-time and asynchronous AI experiences, including streaming responses, processing states, long-running operations, errors, and interruptions • Develop user experiences communicating agent actions, status, results, limitations, and requests for additional information • Support rich conversational interactions including structured content, forms, actions, links, files, and other interactive elements • Develop transitions and handoffs between digital agents and human assistance while preserving conversation context • Partner with AI/ML and backend engineers on APIs, events, data contracts, and interaction patterns • Collaborate with Product and UX to translate customer needs and AI capabilities into intuitive product experiences • Define frontend architecture and reusable patterns for digital agent experiences • Optimize applications for performance, responsiveness, scalability, and reliability • Ensure accessibility, inclusive design, authentication, authorization, privacy, and security standards • Build analytics, telemetry, monitoring, logging, and observability into digital agent experiences • Lead technical design discussions, code reviews, and complex frontend initiatives from concept through continuous improvement • Troubleshoot complex production issues across frontend applications, APIs, real-time interactions, and AI-enabled experiences • Mentor and coach engineers • Stay current with frontend, conversational interface, AI agent, and human-AI interaction technologies
• Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience • 8+ years of professional software engineering experience, with significant experience developing sophisticated frontend applications • Deep proficiency in JavaScript and/or TypeScript and modern frontend frameworks such as React or Angular • Strong knowledge of HTML, CSS, responsive design, browser technologies, and modern web application architecture • Demonstrated experience designing and building complex, interactive web applications used in production environments • Strong understanding of frontend architecture, component design, state management, application performance, and maintainability • Experience designing reusable frontend components, libraries, or application frameworks • Experience integrating frontend applications with RESTful APIs, asynchronous services, and distributed backend systems • Experience building real-time, asynchronous, or event-driven user experiences • Strong understanding of automated frontend testing and modern software engineering practices • Experience designing applications for performance, scalability, reliability, and production support • Strong understanding of web accessibility, responsive design, browser compatibility, and frontend security • Experience with CI/CD, source control, code reviews, observability, and modern software delivery practices • Demonstrated ability to independently lead complex technical initiatives from design through production • Strong problem-solving skills and ability to navigate ambiguous and evolving technical requirements • Experience providing technical guidance, code review, or mentorship to other engineers • Strong communication and collaboration skills across Product, UX, frontend, backend, AI/ML, and platform teams • Working understanding of Agile development methodologies and frameworks
• Equal opportunity employer • Commitment to diversity, inclusion, and reasonable accommodations • Promotion from within • Collaborative culture built on teamwork and transparency
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