Manager, Technical Operations – AI, Automations

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Serv Recruitment Agency

WebsiteLinkedInAlle Stellen

1 - 10 Mitarbeiter

Gegründet 2018

🎯 Rekrutierung

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Die Serv Recruitment Agency ist eine Boutique-Personalvermittlung und Beratungsfirma für Personalstrategien, die wachstumsorientierten Unternehmen hilft, ihre Personalstrategie zu definieren, Organisationen zu gestalten und abgestimmte Führungskräfte sowie leistungsstarke Talente zu finden. Unter der Leitung von Jackie Serviss, einer erfahrenen Personalmanagerin und zertifizierten Führungskräfte-Coach, bietet das Unternehmen Talentplanung, Führungskräfte-Coaching, Change Management und Personaldienstleistungen an, die auf ein nachhaltiges Unternehmenswachstum abzielen.

Beschreibung

• Lead a team responsible for building and maintaining the systems, automations, and infrastructure that power every internal department • Manage and develop a team of builders (AI/Automation technical builders) across multiple skill levels through coaching, mentorship, performance management, and career growth planning • Establish and maintain the technical standards and quality expectations for all systems and automation work • Personally contribute to high-leverage technical builds while helping scale team capability and headcount • Own vendor relationships across platforms such as Zoom, Twilio, SendBlue, Zapier, N8N, Supabase, Notion, Slack, Loom, Calendly, and future tooling • Maintain Build Team velocity standards and ensure all requests move from submission to active project management quickly and effectively • Partner closely with the Director of Operations to support technical decision-making, reporting, hiring initiatives, and cross-functional execution • Represent the Build Team in company-wide conversations and proactively surfacing recommendations, risks, and opportunities • Collaborate with peer leaders across Data, Project Management, Sales, Marketing, and Operations to deliver scalable solutions across the organization

🎯 Anforderungen

• Deep hands-on experience building production AI systems and automations • Advanced experience with modern AI tools and platforms including Claude, Claude Code, N8N, Supabase, AI agents, automation frameworks, and related technologies • Strong understanding of systems architecture, workflow design, automation strategy, and operational scalability • Experience managing vendor relationships, software contracts, and SaaS budgets • Proven experience leading technical builders, operators, systems teams, or automation teams of four or more team members • Demonstrated experience owning capacity planning, prioritization, and operational execution within a high-growth environment • Ability to operate strategically while remaining hands-on when needed • Strong communication skills with the confidence to lead difficult conversations, negotiate effectively, and drive accountability • Ability to make decisions quickly in fast-moving environments with incomplete information • Experience working within entrepreneurial, founder-led, or high-accountability organizations preferred.

🏖️ Vorteile

• Competitive salary • Flexible working hours • Professional development budget