IT Business Analysis Manager

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🕒 vor 21 Tagen

🐊 Florida – Remote

🐊 Florida – Remote

💵 $101.500 - $216.500 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

👔 Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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L3Harris Technologies

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

🏭 Fertigung

💼 Beratung

📦 Logistik

Manufacturing • Consulting • Logistics

L3Harris Technologies ist ein weltweit führendes Unternehmen in den Bereichen Luftfahrt- und Verteidigungstechnologien. Das Unternehmen ist spezialisiert auf die Bereitstellung fortschrittlicher Kommunikations-, Elektroniksysteme und Softwarelösungen für ein breites Spektrum an Anwendungen in den Bereichen Verteidigung und zivile Märkte. Mit einem starken Engagement für Innovation unterstützt L3Harris militärische Streitkräfte, Regierungsbehörden und kommerzielle Unternehmen dabei, ihre operativen Fähigkeiten zu verbessern.

Beschreibung

• Lead the IT business analysis function, directing and auditing the activities of our external Managed Service Provider (MSP) • Act as the crucial bridge between internal business departments and the MSP, translating complex business requirements into actionable technical specifications • Oversee the MSP’s project delivery, manage the project backlog, and ensure SLA compliance • Serve as the primary point of contact for the MSP, overseeing their day-to-day operations, project delivery, and adherence to Service Level Agreements (SLAs) • Collaborate with business stakeholders to define, analyze, and document business processes and requirements • Manage the IT project portfolio and backlog, prioritizing requests and ensuring the MSP delivers on time and within scope • Track and report on MSP performance metrics, conducting regular reviews to identify areas for improvement • Oversee the User Acceptance Testing (UAT) process • Partner with senior leadership to align IT strategy with company goals • Mediate disputes between internal business units and the MSP • Identify and mitigate risks related to project delivery, vendor performance, and cybersecurity.

🎯 Anforderungen

• Bachelor’s Degree and minimum 9 years of prior relevant experience • Graduate Degree and a minimum of 7 years of prior related experience • In lieu of a degree, minimum of 13 years of prior related experience • 5+ years of experience in IT business analysis, with 2-3 years in a management or lead role • Proven experience managing or working closely with an external Managed Service Provider (MSP) • Strong understanding of SDLC (Software Development Life Cycle), IT infrastructure, and data modeling • Expert capability in creating business requirements documents (BRDs), user stories, and process flow diagrams • Exceptional ability to translate technical concepts into business terms for stakeholders and negotiate with vendors • Proficiency in project management tools (e.g., JIRA, MS Project) and requirement management tools • CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) certification • Experience in ITIL framework.

🏖️ Vorteile

• health and disability insurance • 401(k) match • flexible spending accounts • EAP • education assistance • parental leave • paid time off • company-paid holidays