Manager, Clinical Workflow Implementation – iQueue for Inpatient Flow

🕒 vor 1 Monat

🐻 Alaska, Arizona, +30 weitere Bundesländer – Remote

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💵 $140.000 - $170.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

👔 Manager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 0%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of LeanTaaS

LeanTaaS

201 - 500 Mitarbeiter

Gegründet 2015

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

💰 €130.000.000 Series D im 2020-12

Healthcare • Consulting • Logistics

LeanTaaS ist ein Unternehmen, das Krankenhäusern und ambulanten Dienstleistern dabei hilft, ihre Kapazität und Betriebsabläufe durch KI, maschinelles Lernen und prädiktive Analysen zu optimieren. Durch den Einsatz dieser Technologien ermöglicht LeanTaaS Gesundheitsorganisationen, ihre Kapazitäten zu maximieren, den ROI zu verbessern und die Patientenerfahrung zu steigern, ohne dass zusätzliches Kapital oder Personal erforderlich ist. Ihre Lösungen konzentrieren sich auf Bereiche wie Operationssäle, Infusionszentren und den stationären Patientenfluss mit dem Ziel, den Patientendurchsatz zu straffen, die Personalauslastung zu optimieren und das Ausbrennen des Personals zu reduzieren. Das Unternehmen bietet auch ‚Transformation as a Service‘ an, um eine erfolgreiche Umsetzung und Veränderungsmanagement im Gesundheitswesen sicherzustellen. Ihre iQueue Lösungssuite ist cloudbasiert und bietet Echtzeit-Einblicke und Prognosetools zur Verbesserung von Terminplanung, Kapazitätsmanagement und Entscheidungsfindung, was letztlich Patienten, Anbietern und dem wirtschaftlichen Ergebnis des Gesundheitssystems zugutekommt.

Beschreibung

• Lead a portfolio of strategic customer implementations from discovery through go-live, including workflow analysis, solution design, project leadership, and change management planning • Build trusted relationships with executive sponsors, governance teams, and clinical leaders • Facilitate governance meetings, executive business reviews, and strategic discussions • Identify implementation risks, develop mitigation strategies, and ensure successful customer outcomes • Serve as the primary escalation point for customer, operational, and implementation challenges • Oversee implementation standards and identify opportunities for continuous improvement and scalability • Communicate implementation progress, portfolio health, risks, and strategic recommendations to executive stakeholders • Lead, coach, and develop Clinical Workflow Implementation Managers • Provide mentorship, performance feedback, career development, and strategic direction • Monitor team performance, implementation quality, customer satisfaction, and project health • Support hiring, onboarding, workforce planning, and performance management • Establish implementation best practices, methodologies, repeatable playbooks, tools, and operational processes • Apply knowledge of inpatient hospital operations, patient throughput, bed management, admissions, transfers, and discharge workflows • Collaborate cross-functionally on implementation processes, product roadmap insights, case studies, and user community engagement • Use implementation metrics, customer feedback, and operational data to drive continuous improvement

🎯 Anforderungen

• Bachelor's degree or equivalent years of related experience • Healthcare background in inpatient operations management, patient flow, capacity management, nursing leadership, or a related clinical specialty • 8+ years of experience working with hospitals or healthcare operations • 5+ years of professional experience in a client- or customer-facing role such as management consulting, implementation management, or customer success • 2+ years of people management experience, including coaching, mentoring, and managing customer-facing teams • Experience building, scaling, or transforming implementation, consulting, or customer-facing operations through process improvement and organizational growth • Demonstrated expertise in patient throughput, bed management, admissions, transfers, discharge planning, and hospital operations • Excellent strategic thinking, organizational agility, and project management skills • Strong analytical thinking, communication, presentation, and relationship-building skills • Proven ability to influence change within complex healthcare organizations using data, problem solving, and change management strategies • Ability to balance direct customer ownership with leading and developing a high-performing team • Willingness to travel 25-50% of the time • RN license or other clinical licensure with significant inpatient hospital experience is a bonus • Graduate degree, Lean or Six Sigma training, healthcare technology or enterprise software implementation experience, and organizational change leadership experience are bonuses • Must be legally authorized to work in the United States • Visa sponsorship is not available for this position

🏖️ Vorteile

• Competitive compensation package including target bonus and stock options • 401(k) Match • Comprehensive healthcare benefits • Generous Paid Time Off • Parental Leave • Monthly reimbursement for Skill Building • Monthly reimbursement for Wellness, Transportation, and/or Home Office • Education Reimbursement for select courses/programs

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