Director/Sr. Director, Patient Support Programs

🕒 vor 24 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

👔 Direktor

👻 Geisterscore 10%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Liquidia Corporation

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2004

🧬 Biotechnologie

💊 Pharmazie

💰 €75.000.000 Post IPO equity im 2024-02

Biotechnology • Pharmaceuticals

Liquidia ist ein biopharmazeutisches Unternehmen, das sich auf die Entwicklung von inhalierbaren Therapien für seltene kardiopulmonale Erkrankungen spezialisiert hat, insbesondere auf die pulmonal arterielle Hypertonie (PAH) und die mit interstitiellen Lungenerkrankungen assoziierte pulmonale Hypertonie (PH-ILD). Das Unternehmen nutzt seine proprietäre PRINT® Partikeltechnologie, um proprietäre Formulierungen und Verabreichungsmethoden zu entwickeln, die darauf abzielen, die Wirksamkeit, Verträglichkeit und Anwendbarkeit von inhalierbaren Medikamenten zu verbessern; Die Produktpipeline umfasst inhalierbares Treprostinil (kommerzielles Produkt) und klinische Kandidaten wie L606. Liquidia legt besonderen Wert auf Patientenunterstützung, klinische Entwicklung und die Verbesserung von Therapien zur Optimierung von Atemwegsergebnissen.

Beschreibung

• Provide strategic framework and guidance for developing, deploying, and continuously improving patient support and affordability programs • Design and maintain programs covering reimbursement support, case management, adherence and persistency, nurse educators, copay assistance, PAP, bridge, and quick-start free drug programs • Develop annual patient support strategies and tactical plans with Market Access and Commercial leadership • Monitor copay accumulators, maximizers, and Alternative Funding Programs and incorporate implications into program design, business rules, and gross-to-net planning • Negotiate and execute patient support program vendor agreements, including scope of work, business rules, service levels, and pricing • Monitor KPIs and SLAs, including time to first fill, benefits investigation accuracy, prior authorization turnaround, adherence, persistency, and case closure rates • Lead quarterly business reviews for patient support program vendors • Manage day-to-day program and vendor operations, escalations, case-level issue resolution, and operational meetings • Develop and maintain SOPs and work instructions across patient support and specialty pharmacy partners • Oversee patient assistance eligibility criteria, income verification, enrollment governance, annual review, and re-certification • Own reporting, scorecards, program utilization, and enrollment funnel performance; translate insights into recommendations • Partner with Commercial Analytics and Finance on copay and free-goods forecasting, accrual support, and gross-to-net implications • Partner with Marketing on patient support program materials • Collaborate with Market Access, Trade and Distribution, Field Reimbursement, Sales, Marketing, Medical Affairs, Quality, Pharmacovigilance, IT, Legal, and Compliance • Ensure adverse event and product complaint intake, documentation, reporting, and vendor training requirements are incorporated into workflows • Address issues affecting patient access, product initiation, or continuity of therapy • Ensure compliance with company policies, HIPAA, OIG guidance, and the federal Anti-Kickback Statute • Participate in company-sponsored meetings, trade shows, and industry conferences • Follow company compliance policies, procedures, and training requirements • Perform other duties as assigned

🎯 Anforderungen

• Bachelor's degree required • 8+ years of experience in patient services, market access, reimbursement, or distribution within a pharmaceutical or biotechnology manufacturer • 2+ years managing external patient support, HUB, or copay vendor relationships • Demonstrated experience launching a patient services HUB and/or supporting a specialty product launch • Strong familiarity with copay assistance, PAP, bridge and free drug programs, and financial support models required • Experience in access for a pharmacy benefit product required • Experience managing teams and in-line leadership roles • Demonstrated understanding of healthcare compliance frameworks, including HIPAA, OIG guidance, and the federal Anti-Kickback Statute • Ability to travel up to 25% of the time • Direct experience building new patient assistance and patient support programs preferred • Experience in rare disease or orphan product commercialization preferred • Familiarity with pulmonary hypertension, including WHO Group 1 and WHO Group 3 disease states preferred • Understanding of pharmacovigilance integration and compliant patient education practices preferred • Experience with copay accumulator, maximizer, and Alternative Funding Program mitigation strategies preferred • Financial acumen in budgeting, forecasting, and profitability management preferred • Experience leveraging CRM platforms and patient support performance analytics preferred • Experience working in a smaller or growth-stage biopharmaceutical environment preferred

🏖️ Vorteile

• Competitive compensation package • Medical insurance • Dental insurance • Vision insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) Savings Retirement Plan • Employee Stock Purchase Plan (ESPP) • Reasonable accommodation for qualified individuals with disabilities

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