Account Manager – Commercial

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Maltego Technologies

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2008

🔒 Cybersecurity

🏛️ Regierung

💰 Venture Round im 2023-04

Cybersecurity • Software • Government

Maltego Technologies ist ein auf Cyber Intelligence und Untersuchungslösungen spezialisiertes Unternehmen. Das Unternehmen bietet eine Plattform, die Behörden, Strafverfolgungsbehörden, Forschenden und Unternehmen ermöglicht, tiefgehende Ermittlungen zu Cyberbedrohungen, kriminellen Aktivitäten und anderen komplexen digitalen Fällen durchzuführen. Mithilfe von Open Source Intelligence (OSINT) und Advanced Data Analytics erleichtert Maltego die Visualisierung von Datenbeziehungen aus Quellen des Surface Web, Deep Web und Dark Web. Die Plattform wird branchenübergreifend für Threat Intelligence, Cybercrime-Forschung und die Absicherung digitaler Infrastrukturen eingesetzt.

Beschreibung

• Ownership of an account portfolio where you are accountable for the performance of each customer • Manage the full customer journey, from onboarding and adoption to renewal and expansion, to ensure your customers are successful at every stage • Develop and maintain strong, strategic relationships with decision-makers and key stakeholders with your accounts • Proactively identify customer risks by monitoring key metrics and risk signals and develop tailored mitigation plans for each identified risk, considering the specific context and needs of the customer • Identify growth opportunities within your portfolio to drive up- and cross-sell and strategically grow the account • Develop, deliver, and execute success plans and strategic account development plans to drive value realization and account expansions • Work closely with internal stakeholders across our sales, success services, and product teams to ensure customer satisfaction and success

🎯 Anforderungen

• Bachelor’s degree with an interest or background in cyber security, law enforcement, or trust and safety • 3 + years in a B2B Account Management role, preferably in software/cyber security • Experience in strategic account and success management, developing retention and expansion plans, working closely with end users and decision makers • Great communication skills, both in listening and in effectively communicating in writing and in-person settings with the customer, skilled in negotiation and value-based selling tactics, with a customer-centric mindset • Problem solver with a goal-getter attitude, willing to remove obstacles and fight for every single customer • Affinity for software tools and experience using Microsoft Office, CRM (Salesforce), and Account Management tools • Fluent in English (written and spoken)

🏖️ Vorteile

• Insights into the daily operations of a fast-growing tech scale-up • Opportunity to quickly take over responsibility and make a direct and long-lasting impact • Motivated and highly international team