Automotive Digital Retail Implementation Manager

🕒 vor 1 Monat

🏄 California, Oregon, +1 weitere Bundesländer – Remote

🏄 California – Remote 🌲 Oregon – Remote 🎸 Tennessee – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🛠️ Implementierungsspezialist

🦅 H1B-Visum-Sponsor

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Maritz

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 1894

🤝 B2B

B2B • Automotive • Hospitality

Menschen treiben Unternehmen an, und Maritz weiß, was Menschen antreibt. Wir nutzen unser umfassendes Wissen der Verhaltenswissenschaft, kombiniert mit Datenanalysen und -einblicken, um Geschäftsherausforderungen für unsere Fortune 500-Kunden zu lösen.

Beschreibung

• Serve as the primary point of contact for dealerships of an OEM Digital Retailing system. • Subject Matter Expert (SME) on the OEM program, dealership operations, and automotive retail best practices to drive strong engagement and utilization. • Lead and facilitate user training and ongoing support throughout all phases of the implementation lifecycle. • Ensure key dealership personnel meet required turnaround times for critical implementation milestones. • Proactively identify implementation risks and work to mitigate effectively and efficiently. • Build strong partnerships with dealership teams through both in-person and virtual consultations, coaching, and training sessions. • Deliver clear, engaging presentations and product demonstrations using established presentation materials. • Consult with assigned dealerships to develop actionable plans that align with their processes and support their unique operational needs. • Build strong, productive relationships with integrated vendor partners to support overall program success. • Document, communicate and escalate issues/concerns as necessary. • Monitor performance metrics regularly, leveraging data and analytics to assess progress and identify opportunities. • Participate in scheduled performance reviews and strategic planning sessions with Maritz Managers to exchange insights, refine best practices, and collaboratively resolve challenges. • Prioritize time effectively, focusing on high-impact activities and maintaining alignment with established goals. • Manage travel and program related expenses in accordance with Maritz guidelines.

🎯 Anforderungen

• Background in dealership consulting or automotive retail operations. • Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes. • Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions. • Knowledge of dealership desking or F&I processes. • Quick learner with the ability to stay current on rapidly evolving digital solutions. • Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments. • Strong collaboration skills with the ability to work effectively within the Maritz team, as well as with clients and vendor partners. • Exceptional verbal and written communication abilities. • Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience. • Proficient in Microsoft Office applications. • Strong analytical, problem-solving, and decision-making capabilities.

🏖️ Vorteile

• medical • dental • vision • life insurance • disability • paid parental leave • 401k • tuition reimbursement • paid time off • year end holiday closure