Claim Manager, Clinician

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🕒 vor 12 Tagen

🏈 Alabama – Remote

info

💵 $38 - $43 / Stunde

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of MDD Forensic Accountants

MDD Forensic Accountants

201 - 500 Mitarbeiter

Gegründet 1933

💸 Finanzen

Finance • Insurance • Consulting

MDD Forensic Accountants ist eine Wirtschaftsprüfungsgesellschaft, die sich auf Unternehmensbewertungen, Streitigkeiten zwischen Gesellschaftern und die Quantifizierung wirtschaftlicher Schäden spezialisiert hat. Mit über 40 Büros weltweit bietet MDD Fachwissen in einer Vielzahl von Branchen und erbringt Dienstleistungen für Versicherungsunternehmen, Anwaltskanzleien, Regierungen und Einzelpersonen. Zu ihren Dienstleistungen gehören Betriebsunterbrechungen, entgangene Gewinne, Betrugsermittlungen und mehr, was sie zu einem vertrauenswürdigen Berater für fundierte finanzielle Entscheidungen macht.

Beschreibung

• Determine eligibility of LTC claims to individualized policy • Interpret LTC policy coverage using claims guidelines and policy language to assess eligibility. • Evaluate provider qualifications and covered services. • Accurately input and maintain complete data, documentation, and notes in the claims administrative system. • Monitor the aging of assigned tasks to ensure compliance with established turnaround time standards. • Educates claimants and their representatives on policy coverage and claim processes • Serve as the point of contact for claimants and/or their representatives, ensuring a positive and supportive experience. • Contribute to process improvement initiatives by helping develop enhanced customer service strategies. • Stay current on relevant state/territory regulations, industry trends, and emerging issues. • Investigate and analyze medical evidence to determine whether policy benefit qualifier(s) are met. • Consult with claimants’ physicians and/or providers as needed to gather supporting medical information. • Conduct telephonic evaluations to monitor claimants’ progress and assess changes in care needs over time. • Identify and escalate claims requiring special handling, including proposed denials, potential fraud, or coordination of benefits with other payers. • Clinical Review Responsibilities • Review and summarize medical records to support claim evaluations. • Assess complex medical claims upon request from non-clinical team members, providing clinical insight and guidance. • Review claim files and complete Chronically Ill Certifications in accordance with policy requirements and regulatory standards.

🎯 Anforderungen

• Professional designation required: Registered Nurse (RN) or Licensed Social Worker (LSW) • Experience in LTC, disability, or related claims is preferred • Minimum of 2 years claims experience is preferred • Strong knowledge of claims processes and/or LTC insurance industry and practices • Solid understanding of medical terminology • Excellent verbal, written and presentation skills, with the ability to communicate effectively across all corporate levels, as well as with providers, policyholders and their representatives • Strong analytical and problem-solving skills, with ability to manage and prioritize multiple claims and assigned projects • Demonstrated ability to exercise independent judgment and make sound business decisions that support the merits of claims • Proficiency in Microsoft Office Products and other business-related software • Ability to quickly learn and adapt to new system applications • Flexible and adaptable to change in a dynamic work environment

🏖️ Vorteile

• Medical, dental, and vision plans to support your health and that of your family • A 401(k) plan with employer matching • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees • Paid holidays • Life insurance and short‑term and long‑term disability coverage • Paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements

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