Director, Global Transparency

Stelle nicht auf LinkedIn

🕒 vor 27 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $150.000 - $200.000 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

👻 Geisterscore 0%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 28 Tagen offen.
• Stellen bei diesem Unternehmen werden meist in 35 Tagen besetzt.

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MediSpend

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📋 Compliance

Healthcare • Consulting • Compliance

MediSpend ist ein führender Anbieter von Compliance-Lösungen, die speziell für Life-Sciences-Unternehmen entwickelt wurden. Mit dem Schwerpunkt auf der Erhöhung der Transparenz und der Minimierung von Risiken bietet MediSpend eine umfassende Suite von End-to-End-Lösungen an, die Compliance-Prozesse in ganzen Organisationen rationalisieren. Zu den Angeboten gehören u. a. HCP-Engagement, KOL-Management, Datenmanagement, Transparenzberichterstattung und Due Diligence von Drittanbietern. Durch die Bereitstellung von Echtzeit-Datenanalysen und einer zentralisierten Ansicht der Compliance-Daten ermöglicht MediSpend den Stakeholdern, Risiken zu identifizieren und strategische Initiativen effektiv umzusetzen. Das Unternehmen befähigt Life-Sciences-Einheiten, ihr Geschäft auszubauen und gleichzeitig die Einhaltung diverser globaler Berichtspflichten, wie dem Sunshine Act und Open Payments in den USA, zu gewährleisten.

Beschreibung

• Provide strategic leadership for MediSpend's Global Transparency software and managed services organization • Ensure execution of customer reporting obligations, regulatory submissions, and operational deliverables across the client portfolio • Build customer stakeholder relationships and identify risks, opportunities, and continuous improvement areas • Lead executive-level engagement for strategic and at-risk customers • Oversee customer transition from Implementation to Customer Success and Managed Services • Maintain expertise in global and state transparency regulations, industry trends, and reporting requirements • Establish operational standards for accurate, timely, and compliant regulatory reporting • Lead initiatives to increase automation, reduce operational risk, and improve scalability • Develop governance processes for regulatory change management, reporting quality, audit readiness, and operational controls • Ensure customer reporting deadlines, service level commitments, and quality metrics are achieved • Serve as business leader and subject matter expert for Global Transparency solutions • Partner with Product Management on enhancements improving customer experience, operational efficiency, and compliance • Collect customer and team feedback to identify product and process improvements • Support customer discussions regarding regulatory interpretation, industry best practices, and reporting strategy • Lead, mentor, and develop Global Transparency Operations, Delivery, and Customer Success teams • Define organizational structure, roles, performance expectations, and accountability • Establish processes for regulatory reporting, escalations, managed services delivery, regulatory change management, and product feedback • Develop KPIs and dashboards measuring quality, productivity, customer satisfaction, service performance, and team effectiveness • Partner with Implementation, Product, Engineering, Customer Success, and Sales on onboarding, platform improvements, adoption, retention, references, and expansion • Represent MediSpend at industry conferences, customer forums, and regulatory working groups • Build executive relationships with pharmaceutical, biotech, and medical device organizations • Lead executive business reviews and strategic customer planning • Identify opportunities to expand customer utilization and improve customer value

🎯 Anforderungen

• 10+ years of experience in life sciences transparency, commercial compliance, managed services, or SaaS operations • 5+ years of leadership experience managing customer-facing operational teams • Deep knowledge of U.S. Federal, State, and global transparency reporting requirements • Experience supporting enterprise pharmaceutical, biotechnology, or medical device organizations • Demonstrated success leading large-scale operational teams while improving customer satisfaction, quality, and operational efficiency • Experience working within a cloud-based SaaS environment • Strong understanding of customer success, managed services, and enterprise software delivery • Bachelor's degree required; advanced degree preferred • Executive leadership and customer relationship management • Strategic planning with strong operational execution • Data-driven decision-making utilizing KPIs, reporting, and operational analytics • Cross-functional leadership across Product, Engineering, Customer Success, Sales, and Regulatory teams • Continuous process improvement and operational scalability • Risk management, quality assurance, and regulatory governance • Financial and resource management, including forecasting and capacity planning • Exceptional communication, presentation, and executive stakeholder management • Ability to lead organizational change while fostering a high-performing, customer-focused culture • Reliable high-speed internet access suitable for professional remote work • Safe, ergonomic, and confidential home-office workspace

🏖️ Vorteile

• Merit-based compensation – Competitive base salary plus bonus • Work from anywhere – Roles are open to candidates located anywhere in the US (United States) • Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave • 401k+ Match • Comprehensive health, dental, and vision insurance • Paid Parental Leave • Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development • Limited travel may be required for occasional team meetings, training sessions, or business events • Reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and other applicable laws

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