Key Account Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $99.000 - $123.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Meeting Tomorrow

Meeting Tomorrow

51 - 200 Mitarbeiter

Event Planning

Meeting Tomorrow ist ein führender landesweiter Partner für AV- und Veranstaltungstechnologie, spezialisiert auf Eventproduktion, -planung und Gerätemiete für Unternehmen in den USA und Kanada. Sie bieten eine umfassende Palette von Dienstleistungen einschließlich audiovisueller Unterstützung, kreativer Dienste und Logistikmanagement, maßgeschneidert für sowohl virtuelle als auch hybride Veranstaltungen. Mit Fokus auf Effizienz und Präzision zielt Meeting Tomorrow darauf ab, den Planungsprozess für ihre Kunden zu straffen und konsistente Ergebnisse über mehrere Veranstaltungen hinweg sicherzustellen. Ihre Werte der Freundlichkeit, des Engagements und der Bescheidenheit sind integraler Bestandteil ihres Betriebs, da sie eng mit den Kunden zusammenarbeiten, um Erwartungen in hochanspruchsvollen Veranstaltungsumgebungen zu übertreffen.

Beschreibung

• A portfolio of 8 to 10 top enterprise accounts opened by our sales reps • Account retention and year-over-year growth (this is your quota) • Trust transition: taking accounts from the rep who opened the door and becoming the client's primary partner • Quarterbacking the sales process across sales, creative, and production teams • Proactive scoping of new opportunities inside your accounts • Proposals and client pitches (Production Managers build the technical quotes) • Light post-sale oversight to make sure delivery teams are set up for success • Build deep relationships with multiple stakeholders inside each account, from program owners to executive sponsors • Take ownership of accounts opened by sales reps and earn the client's trust to become their primary point of contact • Map each client's full annual event calendar and proactively position Meeting Tomorrow for every opportunity • Scope new programs with the client, build the proposal, and pitch the work • Coordinate sales, creative, and production teams through the deal cycle to ensure a clean handoff to delivery • Conduct regular business reviews to communicate value, surface satisfaction, and align on priorities • Maintain CRM hygiene: pipeline, account notes, contact maps, and forecast accuracy • Represent Meeting Tomorrow at industry events, client dinners, and select onsite programs (~10% travel)

🎯 Anforderungen

• 4+ years in account management, client success, or B2B sales • Account management experience at an event agency strongly preferred • Track record of retaining and growing complex enterprise accounts with retention metrics you can speak to • Experience taking over accounts from a sales rep or another owner and successfully becoming the client's primary partner • Comfort navigating multi-stakeholder accounts: managing the day-to-day contact and earning credibility with the VP in the room • CRM fluency required (NetSuite, Salesforce, HubSpot, or similar). NetSuite a plus • Production knowledge is a plus but trainable. We'll teach you the technical side if you bring everything else

🏖️ Vorteile

• Medical, dental, and vision plan options • Employer paid STD, LTD, Life Insurance, and EAP access • 401k with employer matching up to 4% • 16 PTO days (increases with tenure) + 9 paid holidays • Annual profit-sharing bonus • 12 weeks 100% paid parental leave (maternity, paternity, adoption) • $50 Monthly fitness reimbursement • Monthly stipends for internet and/or cell • Company donation(s) to your charities of choice (up to $1,000 annually) • Regular social events and learning opportunities

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