Operations Coordinator

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🕒 vor 7 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 12%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of MLA World

MLA World

11 - 50 Mitarbeiter

Gegründet 1976

📚 Bildung

✈️ Reisen

Education • Travel

MLA World ist die Marke von Move Language Ahead (MLA), einem italienischen Bildungs- und Reiseunternehmen, das seit über 50 Jahren Sprachreisen und Auslandsaufenthalte organisiert, die sich auf Sprachenlernen und kulturelles Eintauchen konzentrieren. MLA World bietet Sommerstudienprogramme für Jugendliche und betreute Gruppenreisen für Sprachaufenthalte (für 10- bis 20-Jährige), Trimester-/Semester-/Jahresaustauschprogramme, High-School-Aufenthalte im Ausland und Programme für ein duales italienisch-amerikanisches Diplom, Online-Live-Sprachkurse, Lehrerfortbildungen und sprachliche Schulpraktika an, sowie Apps und Ressourcen für Schüler und Lehrer. Das Unternehmen überprüft Partnerhochschulen, Gastfamilien und Dienstleistungen, unterstützt Zertifizierungen (z. B. Cambridge), leitet INPSieme/Itaca-Programme und -Veranstaltungen (Roadshows, Jahreskongresse) und unterhält Büros in Mailand und Neapel.

Beschreibung

• Assist with recruitment, selection, and onboarding of UK & Ireland Operations personnel • Support creation and updating of job descriptions for UK operational roles • Post and distribute job advertisements • Maintain accurate, up-to-date applicant records • Oversee seasonal operations • Manage vendor relationships • Support operational programmes, including transport and logistics • Manage bookings and organise timetables • Coordinate attractions and transport • Handle administrative and clerical tasks • Act as liaison between UK Operations and other departments • Review itineraries and become knowledgeable about programme details • Plan and organise activities and excursions • Use MLA software effectively • Work with Head Office to plan and deliver centre operations and programmes • Attend meetings with the Operational team and Head Office • Assist with contracting, booking confirmations, and payment of excursion and transport services • Manage the full recruitment cycle from initial enquiry to confirmed enrolment • Qualify leads, provide programme information, and guide applicants through applications • Verify documentation and ensure compliance with visa, safeguarding, and programme requirements • Promote student welfare and provide safety and welfare assistance • Report issues affecting student safety, wellbeing, or performance • Observe relevant fire, health, and safety issues around the MLA centre • Support MLA’s mission, quality standards, code of conduct, and external-organisation guidelines

🎯 Anforderungen

• Must have a UK passport/right to work in the UK • Must have a valid DBS (England & Wales) or PVG (Scotland); candidates based outside the UK must provide a Criminal Record Check from their country of residence • Proven suitability to work with students under 18 • At least 2 references • Proficiency in IT • Bachelor’s degree in Business, Operations, Education, International Relations, or a related field (desirable) • Experience in operations, programme coordination, education services, or international programmes (desirable) • Experience working with students, host institutions, or international partners (desirable) • Prior experience overseeing a strict operating budget (desirable) • Ability to coordinate multiple programmes or projects simultaneously • Strong planning, scheduling, and logistics management skills • Experience managing databases, documentation, and reporting • High attention to detail and ability to meet tight deadlines • Ability to establish excellent relationships with clients and service providers • Excellent communication skills • Ability to work independently and as part of a team • Excellent organisational and interpersonal skills • Ability to work long hours in a high-pressure environment • Flexibility, adaptability, and ability to multi-task • Proficiency in Microsoft Office / Google Workspace, including Excel, Word, Sheets, and Docs • Ability to be pleasant, polite, and cooperative • Ability to work Monday–Friday, 8:30am–5:30pm, with flexibility for evenings and weekends during peak periods

🏖️ Vorteile

• Full-time, 40-hour-a-week position • Flexible schedule to meet operational demands • Professional development and CPD opportunities • Required pre-employment training • Appraisals and developmental goal setting • Equal opportunity employment

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