Staff Engineer, ServiceNow – CMDB, ATF

🕒 vor 3 Tagen

🔔 Pennsylvania – Remote

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⏰ Vollzeit

🔴 Experte

🧑‍💻 Full-Stack-Entwickler

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Nagarro

Nagarro

10.000+ Mitarbeiter

Gegründet 1996

💼 Beratung

📣 Marketing

🏥 Gesundheitswesen

Consulting • Marketing • Healthcare

Nagarro ist ein weltweit führendes Unternehmen im Bereich digitales Engineering und Technologieberatung. Das Unternehmen unterstützt Kunden dabei, innovative, digital-first Unternehmen zu werden, indem es Technologie nutzt, um geschäftliche Durchbrüche zu erzielen. Bekannt für seine unternehmerische Agilität und seinen CARING-Ansatz bietet Nagarro ein breites Spektrum an Dienstleistungen, darunter digitales Engineering, intelligente Unternehmenslösungen sowie Design- und Erlebnisdienstleistungen. Mit über 17. 900 Mitarbeitern in 37 Ländern arbeitet Nagarro mit Branchenführern zusammen, um die Digitalisierung und technologiegetriebene Innovationen zu beschleunigen.

Beschreibung

• Design, develop, execute, and maintain automated test cases using ServiceNow ATF • Validate ServiceNow platform functionality across releases, enhancements, and configurations • Perform functional, regression, integration, and end-to-end testing activities • Ensure CMDB data quality and support data hygiene initiatives across the platform • Validate Asset Management, Compliance, Auditing, and Security Control processes • Test and validate integrations with third-party systems and applications • Support ServiceNow upgrade and clone activities, including impact assessment and testing • Identify, document, track, and manage defects through resolution • Develop and maintain test plans, test cases, test scripts, and testing documentation • Collaborate with developers, administrators, business analysts, and stakeholders to ensure quality deliverables • Provide testing sign-off and quality assurance recommendations for production deployments • Analyze test results and provide actionable insights to improve platform quality and stability • Drive continuous improvement initiatives for ServiceNow QE processes and test automation • Ensure adherence to organizational quality standards, governance, and best practices

🎯 Anforderungen

• 5+ years of experience • Strong hands-on experience with ServiceNow platform testing and quality assurance processes • Hands-on experience with ServiceNow ATF (Automated Test Framework) is mandatory • Strong knowledge of CMDB concepts, data governance, and data hygiene best practices • Experience designing, developing, and maintaining automated test scripts using ATF • Good understanding of ServiceNow platform fundamentals and core functionalities • Experience with Asset Management processes and ServiceNow Asset Management modules • Knowledge of Compliance, Auditing, Access Management, and Security Controls within ServiceNow • Hands-on experience testing integrations with third-party applications using REST APIs, SOAP services, or Integration Hub • Experience supporting ServiceNow upgrades, clone activities, and post-upgrade validation testing • Strong understanding of functional, regression, integration, and end-to-end testing methodologies • Ability to independently drive QE initiatives and establish testing best practices • Strong analytical, troubleshooting, and defect management skills • Excellent communication and stakeholder management skills • Bachelor’s or master’s degree in computer science, Information Technology, or a related field • CSA certification or relevant ServiceNow certifications are an added advantage

🏖️ Vorteile

• Remote work • Dynamic and non-hierarchical work culture • Opportunity to work with a global team across 39 countries

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