Staff Engineer, ServiceNow – ITSM & Scripting

🕒 vor 4 Tagen

🔔 Pennsylvania – Remote

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⏰ Vollzeit

🔴 Experte

🧑‍💻 Full-Stack-Entwickler

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Nagarro

Nagarro

10.000+ Mitarbeiter

Gegründet 1996

💼 Beratung

📣 Marketing

🏥 Gesundheitswesen

Consulting • Marketing • Healthcare

Nagarro ist ein weltweit führendes Unternehmen im Bereich digitales Engineering und Technologieberatung. Das Unternehmen unterstützt Kunden dabei, innovative, digital-first Unternehmen zu werden, indem es Technologie nutzt, um geschäftliche Durchbrüche zu erzielen. Bekannt für seine unternehmerische Agilität und seinen CARING-Ansatz bietet Nagarro ein breites Spektrum an Dienstleistungen, darunter digitales Engineering, intelligente Unternehmenslösungen sowie Design- und Erlebnisdienstleistungen. Mit über 17. 900 Mitarbeitern in 37 Ländern arbeitet Nagarro mit Branchenführern zusammen, um die Digitalisierung und technologiegetriebene Innovationen zu beschleunigen.

Beschreibung

• Design, develop, and implement ServiceNow solutions aligned with business and customer requirements • Configure and customize ServiceNow ITSM applications and related platform capabilities • Develop custom applications, workflows, Flow Designer flows, and automation solutions • Build and maintain integrations using REST APIs, SOAP web services, Integration Hub, and MID Server • Implement and maintain ACLs, UI Policies, Client Scripts, Script Includes, Scheduled Jobs, and Notifications • Design scalable, reusable, and maintainable ServiceNow components following platform best practices • Participate in solution architecture discussions and provide technical recommendations • Perform code reviews and ensure adherence to development standards and governance guidelines • Mentor and support junior developers to enhance team capabilities • Support ServiceNow upgrades and ensure application compatibility across releases • Troubleshoot production issues and optimize platform performance and stability • Collaborate with business stakeholders, architects, and cross-functional teams to deliver high-quality solutions • Participate in Agile ceremonies including sprint planning, estimation, demos, and retrospectives • Drive continuous improvements and ensure successful delivery of ServiceNow projects

🎯 Anforderungen

• 5.5+ years of experience • Strong experience in ServiceNow ITSM implementation, customization, and development • Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Scheduled Jobs, and Notifications • Strong ServiceNow development experience using JavaScript and Glide APIs • Experience developing custom scoped applications using App Engine • Hands-on experience with Flow Designer, Integration Hub, Update Sets, and Scoped Applications • Experience developing integrations using REST APIs, SOAP services, Integration Hub, and MID Server • Strong understanding of ServiceNow ITSM processes and best practices • Experience with Service Portal; exposure to UI Builder is an added advantage • Experience designing scalable and reusable ServiceNow solutions for enterprise environments • Exposure to CSM or other ServiceNow modules is preferred • Strong analytical, troubleshooting, and problem-solving skills • Excellent communication and stakeholder management skills • Ability to mentor junior developers and work in an Agile delivery environment • CSA certification along with any two ServiceNow Mainline Certifications is mandatory • Bachelor's or master's degree in computer science, Information Technology, or a related field

🏖️ Vorteile

• Remote work options; employees can work remotely

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