Funding Specialist Lead

🕒 vor 4 Tagen

🤠 Texas – Remote

infoinfo

⏰ Vollzeit

🟠 Senior

👻 Geisterscore 12%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of National Seating & Mobility

National Seating & Mobility

1001 - 5000 Mitarbeiter

Gegründet 1992

🏥 Gesundheitswesen

📦 Logistik

🏭 Fertigung

Healthcare • Logistics • Manufacturing

National Seating & Mobility ist ein Anbieter umfassender Mobilitäts- und Zugänglichkeitslösungen für Menschen mit Behinderungen und komplexen medizinischen Bedürfnissen. Das Unternehmen liefert und individualisiert elektrische und manuelle Rollstühle, Sitz- und Positionierungssysteme, Treppenlifte, Fahrzeuglifte, Rampen, Badumbauten und andere Produkte zur häuslichen Zugänglichkeit. Darüber hinaus bietet es Service und Reparaturen, präventive Wartung, Fernbewertungen und medizinische Versorgungsgüter für zu Hause an, wie Inkontinenz- und enterale Produkte. Mit mehr als 30 Jahren Erfahrung und einem Netzwerk von Standorten konzentriert sich National Seating & Mobility darauf, Kunden die Unabhängigkeit zu bewahren, durch personalisierte Ausrüstung, Installation, Finanzierung sowie kontinuierliche klinische und kundenbezogene Unterstützung.

Beschreibung

• Coordinate with the Division Funding Director, Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Suppliers, and office support personnel • Review orders thoroughly for accuracy and educate Funding Specialists when errors are identified • Develop and maintain knowledge of durable medical equipment, company policies and procedures, and insurance eligibility and reimbursement guidelines • Ensure compliance with company policies and procedures • Manage transaction cycle time from Coding and Pricing Complete to Documentation Complete • Support Funding Specialists during PTO, leave, open positions, and other operational needs • Communicate with referral sources, physicians, therapists, RTSs, clients, and internal and external customers to secure required documentation • Follow documentation collection frequency and escalation policies • Request, gather, review, and verify funding-package documentation, prescriptions, Letters of Medical Necessity, RTS evaluations, price lists, and required forms • Verify insurance coverage and communicate benefits, coverage, and financial responsibility to clients • Maintain client communication and guide clients through hardship processes where allowed • Coordinate Funding Action Required tasks and collaborate with other funding areas • Investigate payer documentation requirements and update the UPD • Investigate and resolve funding-process issues and concerns • Complete additional funding tasks, including Coding and Pricing, Submissions, Authorization collection, PPQA, and Delivery Verifications • Provide direction, instructions, and guidance to staff • Document best practices, identify training opportunities, and address UPD discrepancies or updates • Facilitate problem solving and collaboration • Motivate team members and recognize accomplishments • Assist with customer complaints, billing and payer concerns, and correspondence • Support performance monitoring and evaluation processes • Communicate team status, task accomplishment, and direction to management • Perform routine audits to identify coaching opportunities and maintain high staff performance • Assist with new business acquisitions and temporary branch processing needs • Perform other related duties and special assignments

🎯 Anforderungen

• Minimum of 3 years of experience related to Durable Medical Equipment and/or Complex Rehab Technology • Preferred experience in all aspects of a Funding Specialist’s position, including processing Repairs and Non-Repairs • Extensive knowledge of the process and insurance guidelines to secure funding for Durable Medical Equipment and/or Complex Rehab Technology • Comprehensive knowledge of insurance verification for DME • Experience with applications such as Mobility Advisor or data management systems • Excellent people skills, good communication and interpersonal skills • Strong leadership skills • Strong team player • Strong organizational skills and attention to detail • Customer service driven • Excellent computer and technology skills • Knowledge of Microsoft Office applications, Outlook and PowerPoint • Experience with Excel, including spreadsheets and formulas, and Outlook email • Ability to manage and develop others remotely • Ability to read, analyze and interpret general business reports, technical procedures, work instructions, and governmental regulations • Ability to write reports, business correspondence, and develop training materials • Ability to effectively present information and respond to questions from a variety of staff • Basic understanding of and willingness to learn and adopt professional and industry standards • Must adhere to the work from home policy and requirements

🏖️ Vorteile

• 401k • Company paid Long Term Disability • Tuition reimbursement • Work from home environment

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