Manager, Coding Quality – Assurance

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

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Lebenslauf hochladen

nimble solutions

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

💸 Finanzen

💳 Fintech

☁️ SaaS

Finance • Fintech • SaaS

nimble solutions ist ein Unternehmen, das sich auf innovative Online-Lösungen konzentriert und Dienstleistungen in den Bereichen Zahlungsabwicklung, Kontoverwaltung und Rechnungsstellung anbietet. Es nutzt webbasierten Technologien, um effiziente und benutzerfreundliche Plattformen für die Verwaltung von Finanztransaktionen und Konten bereitzustellen. Das Unternehmen hat das Ziel, komplexe Abrechnungs- und Zahlungsprozesse für Unternehmen zu vereinfachen.

Beschreibung

• Manage all aspects of the coding quality program, including development and oversight of standard operating procedures, sampling methodology, scoring, and performance management processes • Monitor QA scores for offshore coding resources by specialty and client, ensuring accuracy and compliance • Provide feedback to operations teams and support the development of corrective action plans based on quality review outcomes • Analyze trends from prospective and retrospective reviews to identify educational needs and guide training initiatives for offshore coding staff • Develop and implement client-specific QA plans, including ongoing monitoring, remediation, and follow-up • Prepare client-facing reports that summarize quality scores, trends, and related action plans • Collaborate with business units to build an integrated team approach that supports both client requirements and coder performance • Serve as subject matter expert for coding inquiries, with expertise in Ambulatory Surgery Centers as well as Professional Fee Services

🎯 Anforderungen

• 5-7 years of coding experience • 1-2 years of leadership experience • 3 years of quality assurance auditing experience • Excellent communication and interpersonal skills required • Highly organized and task-oriented, with proven ability to manage multiple projects and competing priorities • Strong analytical skills with expertise in documentation review and data analysis • Demonstrated ability to work independently in a fast-paced, dynamic environment • Solution-oriented mindset with the ability to manage workflow challenges and resolve client or internal obstacles • Strong decision-making, critical thinking, and problem-solving abilities • Ability to direct and collaborate with internal and external stakeholders • Skilled in influencing and building trust with internal customers and key stakeholders • Effectively establish and build partnerships with external customers • Effective leadership capabilities with experience in developing and guiding high-performing teams

🏖️ Vorteile

• Flexible work arrangements • Professional development opportunities