Client Acquisition Specialist

Stelle nicht auf LinkedIn

🕒 vor 5 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $1.200 - $2.000 / Monat

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👻 Geisterscore 21%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of Dalal & Mehta LLC

Dalal & Mehta LLC

1 - 10 Mitarbeiter

Gegründet 1980

⚖️ Rechtswesen

Legal

Dalal & Mehta LLC ist eine Anwaltskanzlei, die sich auf Einwanderungsdienstleistungen und Familienrecht spezialisiert hat, insbesondere für Mandanten, die sich in den USA niederlassen möchten. Mit Sitz in New Jersey und Pennsylvania bieten sie maßgeschneiderte rechtliche Beratung und Unterstützung an. Zu ihren Dienstleistungen gehören Familieneinwanderung, arbeitsbasierte Visa, Staatsbürgerschaftsdienste, humanitäre Hilfe und Einwanderungsberufungen. Die Kanzlei ist stolz auf ihre umfassende Erfahrung und erfolgreiche Erfolgsbilanz bei der Bearbeitung vielfältiger und herausfordernder Einwanderungsfälle. Dalal & Mehta ist bekannt für ihren klientenorientierten Ansatz und ihr Engagement, Einzelpersonen und Familien dabei zu helfen, ihren amerikanischen Traum zu verwirklichen.

Beschreibung

• Oversee the firm's lead pipeline from initial inquiry through client retention • Monitor incoming leads, CRM entry, lead assignment, response times, follow-up activity, overdue tasks, stale leads, pipeline stages, lead quality, and conversion by source • Monitor Sales Team performance, conversion results, calls, follow-ups, outcomes, closing rates, monthly sales goals, and KPIs • Review why prospective clients are not converting and help improve sales scripts, follow-up strategies, processes, and sales performance • Monitor the consultation pipeline, including scheduling, attendance, cancellations, rescheduling, no-shows, outcomes, follow-up, and consultation-to-client conversion • Track Reception and Sales KPIs and identify reasons for changes in performance • Track lead, qualified lead, consultation, retained client, and revenue performance by marketing source • Monitor marketing-channel conversion rates and assist with ROI analysis and performance reporting • Administer and audit Lawmatics CRM data, assignments, sources, notes, communications, tasks, pipeline stages, consultation outcomes, and retained-client records • Monitor lead assignment and follow-up administration, including delayed responses, ignored tasks, and uneven distribution • Oversee Reception front-end performance, including missed calls, voicemails, web leads, social media leads, qualification, call notes, handoffs, and consultation scheduling • Monitor retainer and payment follow-up, including unsigned retainers, unpaid initial payments, missing payment links, and prospective clients requiring additional follow-up • Ensure smooth transition of retained clients from Sales to Case Management, including system entry, notifications, transferred notes, service documentation, onboarding, and communication gaps • Prepare clear performance reports for firm ownership • Collaborate with Reception, Sales, management, and Case Management Teams to improve client acquisition and revenue

🎯 Anforderungen

• Strong sales experience — REQUIRED • Experience in sales, client acquisition, business development, closing, or another results-driven sales environment • Experience working with leads and sales pipelines • CRM experience; prior Lawmatics experience strongly preferred, though another established CRM is acceptable • Experience tracking sales KPIs and conversion rates • Ability to understand and analyze sales numbers • Strong follow-up skills • Strong organizational skills and ability to identify problems rather than simply report them • Ability to hold others accountable for follow-up and assigned metrics • Excellent spoken and written English • Strong communication and interpersonal skills • Comfortable using Microsoft 365, including Outlook, Teams, Excel, and Word • Comfortable learning additional technology, automations, and reporting systems • Highly organized and detail-oriented • Ability to work independently • Comfortable working in a fast-paced remote environment • Comfortable being measured against KPIs, conversion targets, and revenue goals • Must be available to work full-time during U.S. Eastern Time business hours

🏖️ Vorteile

• Additional performance-based compensation based on the team's achievement of monthly KPIs and performance targets • Fully remote work environment • International position with applicants outside the United States welcome • Opportunity to earn increased compensation as the team meets or exceeds client acquisition and performance goals • Training on immigration services and the firm's processes for experienced sales professionals • Microsoft 365, technology, automations, and reporting systems used in the role

Jetzt Bewerben

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