Senior Product Analyst

🕒 vor 21 Tagen

❄️ Minnesota – Remote

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⏰ Vollzeit

🟠 Senior

🔍 Produktanalyst

👻 Geisterscore 11%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of NMDP

NMDP

1001 - 5000 Mitarbeiter

Gegründet 1987

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

Healthcare • Consulting • Logistics

NMDP ist eine gemeinnützige Organisation (ehemals Be The Match), die das nationale Register für Blutstammzellen-Spender betreibt und Zelltherapien zur Behandlung von Blutkrebserkrankungen und anderen Blutkrankheiten koordiniert. Sie rekrutiert und registriert Spender, führt die Zuordnung von Spendern zu Patienten durch, erleichtert Transplantationen, bietet Patientenunterstützung und finanzielle Hilfe an, betreibt und finanziert klinische Forschung und Studien und leitet Interessenvertretung und Fundraising, um den Zugang zu lebensrettenden Zelltherapien zu erweitern.

Beschreibung

• Partner with Product, UX, Operations, Technology, Finance, Commercial, Analytics, and other stakeholders to clarify objectives, customer problems, user needs, operational pain points, outcomes, and market opportunities • Analyze customer feedback, journey data, operational data, service interactions, utilization patterns, market signals, and business processes • Identify growth opportunities, risks, unmet needs, and whitespace for product development • Translate ambiguous business questions into hypotheses, assumptions, risks, decision points, analytical approaches, and measurement options • Conduct opportunity sizing, impact assessment, and value analysis to inform product strategy, roadmap trade-offs, prioritization, and investment discussions • Support financial analysis covering revenue potential, cost drivers, pricing, margins, benefits, and investment trade-offs • Evaluate product performance, demand signals, revenue growth opportunities, and portfolio implications • Translate market, financial, operational, and performance insights into product strategy, roadmap, go-to-market, lifecycle, and trade-off recommendations • Monitor customer needs, industry trends, regulatory considerations, technology shifts, competitive dynamics, and product opportunities • Analyze current-state processes, workflows, service interactions, and product or platform capabilities to identify inefficiencies and simplification opportunities • Develop future-state recommendations and lead or contribute to fit-gap analysis and decision framing • Translate insights into requirements, design inputs, decision records, go-to-market inputs, acceptance criteria, functional notes, test scenarios, and backlog-ready inputs • Develop workflows, journey maps, service models, product requirements, dashboards, user stories, acceptance criteria inputs, and insight summaries • Support trade-off discussions, testing, validation, launch readiness, adoption strategies, and feedback loops • Track adoption, utilization, revenue performance, customer feedback, benefit realization, operational performance, and product health after launch • Standardize analytical practices, measurement approaches, discovery artifacts, fit-gap methods, and insight storytelling • Lead complex or cross-product analyses influencing roadmap prioritization, portfolio discussions, lifecycle optimization, and investment trade-offs • Mentor or coach analysts and product partners • Stay current on analytics, AI, platform, product, and industry capabilities • Evaluate AI-generated insights, recommendations, summaries, and design concepts for accuracy, relevance, bias, privacy, and appropriate use • Perform other duties as assigned

🎯 Anforderungen

• Bachelor's degree in analytics, business, economics, information systems, technology, healthcare administration, or a related field, or equivalent professional experience • 5+ years of experience in product analysis, product analytics, business analysis, functional analysis, decision support, or a related role • Experience working in or alongside a product-oriented organization • Experience supporting product strategy, product development, market analysis, financial analysis, business case development, revenue growth, go-to-market planning, or product performance measurement • Experience contributing to product requirements, discovery sessions, journey or process flows, acceptance criteria inputs, testing, adoption measurement, or product performance insights • Knowledge of product analytics, performance measurement, outcome-based measurement, benefit realization, and product-level metrics • Knowledge of market analysis, competitive assessment, product positioning, product economics, revenue growth, business case development, investment trade-off evaluation, and prioritization methods • Knowledge of product discovery, customer and stakeholder research synthesis, journey mapping, service or process analysis, problem framing, opportunity assessment, and product development • Knowledge of business process redesign, fit-gap analysis, future-state workflow development, and service model evaluation • Knowledge of Agile and product delivery practices, including product requirements, user stories, acceptance criteria, backlog refinement, validation, testing, and product reviews • Knowledge of insight storytelling and recommendation development for varied audiences • Knowledge of modern analytics, visualization, collaboration, prototyping, and AI-assisted tools • Ability to synthesize complex, incomplete, or conflicting information into clear recommendations • Ability to connect data, customer insights, market signals, process findings, and product performance to organizational goals and financial outcomes • Ability to communicate analytical findings and product or platform trade-offs clearly • Ability to collaborate, facilitate, influence, and challenge diplomatically across cross-functional stakeholders • Ability to use AI responsibly while validating outputs for quality, accuracy, bias, privacy, and appropriate use

🏖️ Vorteile

• Medical, dental, vision, life and disability benefits • Accident, critical illness/hospital benefits • Well-being benefits • Legal benefits • Identity theft benefits • Pet benefits • Retirement plan • Paid time off and holidays • Leave benefits • Incentive plans for eligible employees

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