Director, Field Intake – Business Requirements

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🕒 vor 1 Tag

🇺🇸 Vereinigte Staaten – Remote

💵 $160.300 - $297.700 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Novartis

Novartis

10.000+ Mitarbeiter

Gegründet 1996

💊 Pharmazie

🧬 Biotechnologie

⚕️ Krankenversicherung

Pharmaceuticals • Biotechnology • Healthcare Insurance

Novartis ist ein innovatives Pharmaunternehmen, das sich der Neugestaltung der Medizin widmet, um das Leben der Menschen zu verbessern und zu verlängern. Mit einer Präsenz bei über 250 Millionen Patienten weltweit konzentriert sich Novartis darauf, wissenschaftliche Durchbrüche zu nutzen, um transformative, hochwertige Behandlungen in Bereichen wie Herz-Kreislauf-, Nieren- und Stoffwechselerkrankungen, Immunologie, Neurowissenschaften und Onkologie zu entwickeln. Das Unternehmen engagiert sich für Vielfalt, Gleichberechtigung und Inklusion und strebt an, durch gesellschaftliche Beiträge und Bemühungen um ökologische Nachhaltigkeit einen positiven Einfluss zu schaffen. Darüber hinaus beteiligt sich Novartis an Forschungskollaborationen und nutzt moderne Technologieplattformen, um ihre Forschungs- und Entwicklungskapazitäten zu erweitern, was sie zu einem führenden Unternehmen in der globalen Gesundheitsbranche macht.

Beschreibung

• Lead, coach, and develop a team of intake and requirements professionals, building strong capability in requirements engineering, stakeholder discovery, and business-to-technical translation • Establish clear quality standards (templates, definition-of-ready, acceptance criteria, traceability) so requirements are consistently buildable and testable • Own the single CE-facing intake for workflow and digital requests, ensuring requests enter through one structured path and are shaped once, correctly • Implement transparent triage and prioritization so demand is assessed consistently and sequenced using explicit criteria (value, readiness, capacity, dependencies) • Convert field needs into technical-ready requirements packages which include: problem statement and user/workflow context; scope boundaries and constraints; success criteria and acceptance tests; key dependencies and risk/edge cases; rollout/readiness considerations • Ensure intake and requirements explicitly cover AI/workflow use cases (e.g., copilots, guided workflows, automation concepts) in a structured way—defining intent, guardrails, and measurable value • Partner with experimentation/pilot teams so early AI/workflow concepts are validated, refined, and converted into scale-ready requirements before enterprise build • Establish feedback loops so learnings from pilots/adoption are captured and reflected in improved requirement patterns, templates, and intake criteria—strengthening the system over time • Ensure handoffs include the right evidence and readiness signals so solutions can transition cleanly from 'validated' to 'enterprise scale' • Use the end-to-end lifecycle framing (define → design → build/enable → pilot → scale → measure/improve) to ensure requirements anticipate what must be built and how success will be evaluated—without taking ownership of enterprise analytics or platforms

🎯 Anforderungen

• Bachelor’s degree required from 4-year college or university; STEM degree (Engineering, Computer Science, Information Systems) strongly preferred • 8+ years’ experience spanning business-to-technology translation, product/requirements leadership, workflow enablement, or technical program delivery in complex, matrixed environments within pharmaceutical, biotech, healthcare, or similarly structured industries • Proven people leadership experience (hiring, coaching, performance management) and ability to build a high-quality requirements function • Demonstrated ability to produce requirements that engineering teams can implement (clear scope, acceptance criteria, constraints, dependencies) • Strong technical fluency across digital workflows and modern enablement (e.g., CRM/workflow concepts, automation patterns, AI-enabled experiences), with ability to translate field needs into actionable technical work • Excellent stakeholder leadership and communication skills; able to drive clarity under ambiguity and align partners across field, TA, and enterprise functions

🏖️ Vorteile

• performance-based cash incentive • comprehensive benefits package including health, life and disability benefits • 401(k) with company contribution and match • generous time off package including vacation, personal days, holidays and other leaves

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