Epic System Analyst, Beaker

🕒 vor 26 Tagen

🏈 Ohio – Remote

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⏰ Vollzeit

🟢 Junior

🧐 Analyst

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 13%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of OhioHealth

OhioHealth

10.000+ Mitarbeiter

Gegründet 1891

🏥 Gesundheitswesen

⚕️ Krankenversicherung

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth ist ein gemeinnütziges Gesundheitssystem mit Hauptsitz in Columbus, Ohio, das sich der Bereitstellung außergewöhnlicher Patientenversorgung und einer breiten Palette medizinischer Dienstleistungen widmet. Mit Einrichtungen an verschiedenen Standorten bietet OhioHealth umfassende Gesundheitsdienstleistungen an, darunter Krebsbehandlung, Geburtshilfe, Wechseljahreskliniken für Frauen, virtuelle Gesundheitsberatung und spezialisierte Versorgung für Transgender- und LGBTQ-Patienten. Sie legen auch einen Schwerpunkt auf Patientenbildung durch Gesundheits- und Wellnesskurse, Selbsthilfegruppen und Gesundheitsquiz. OhioHealth engagiert sich für die Verbesserung der Gesundheit der Gemeinschaft durch verschiedene Gemeinschaftsbeziehungen und Gesundheitsinitiativen. Sie bieten Ressourcen wie Preistransparenz, finanzielle Unterstützung und Informationen zu Patientenrechten, um das Gesundheitsversorgungserlebnis für alle Patienten zu verbessern.

Beschreibung

• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic build aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements for implementations and upgrades • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Collaborate with IT, operational, interface, analytics, and managed service teams on integrated workflows and data needs • Support HL7, FHIR, PDF, CCD/CCDA, Clarity/Caboodle, registries, and operational reporting workflows • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned management processes • Design and deliver role-based training and maintain the CareConnect curriculum • Manage training-related requests and incidents, document resolutions, identify trends, and recommend preventative improvements

🎯 Anforderungen

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • For Application Training: Epic Training Environment Build certification/proficiency or ability to obtain within the required timeframe, plus 1+ year of training environment build or application support experience • Epic Principal Trainer certification preferred for Application Training • For Application Build: current Epic certification or proficiency in one or more relevant modules preferred • 1+ year of Epic build/configuration experience preferred • Exposure to HL7, FHIR, interface testing, reporting, and data concepts preferred • Prior work in patient access, billing, coding, finance, or clinical operations preferred for respective modules • ITIL Foundation certification desired, not required • Experience in a large healthcare system or hospital setting • Experience with other healthcare applications and systems • Knowledge of healthcare regulations and compliance standards • Familiarity with AWS or Azure • Experience with business intelligence and analytics tools

🏖️ Vorteile

• Work from home in Ohio • Great Place to Work Certified™ organization • Supportive, professional environment • Limitless opportunities to learn and grow • Tools and resources to accomplish the organization’s mission

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