Solution Consultant Director – Partner Channel

🕒 vor 4 Monaten

🌐 Vereinigte Staaten, Kanada – Remote

🇺🇸 Vereinigte Staaten – Remote 🇨🇦 Kanada – Remote

⏰ Vollzeit

🔴 Experte

👔 Direktor

👻 Geisterscore 43%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 140 Tagen offen.
• Stellen bei diesem Unternehmen werden meist in 48 Tagen besetzt.
• Einmal neu eingestellt.
• Kein Gehalt angegeben.

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Omilia - Conversational Intelligence

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2002

💼 Beratung

🛡️ Versicherung

✈️ Reisen

Consulting • Insurance • Travel

Omilia ist ein führendes Unternehmen im Bereich Conversational AI, spezialisiert auf Sprach- und Chatlösungen, die natürliche, umfassende Kundeninteraktionen ermöglichen. Die Omilia Cloud Platform bietet fortschrittliche, KI-gesteuerte Kundenservicetools, darunter Echtzeit-Unterstützung für Agenten, Sprachbiometrie zur Betrugsprävention und Datenanalysen zur Verbesserung der Kundenkenntnisse. Omilia bedient Branchen wie Finanzdienstleistungen, Versicherungen, Einzelhandel, Automobilindustrie und Reisen und konzentriert sich auf die Automatisierung des Kundenservice bei gleichzeitiger Gewährleistung einer sicheren und personalisierten Erfahrung.

Beschreibung

• Lead and scale Omilia's pre-sales function within an assigned region or global segment • Drive revenue growth through technical excellence and team performance • Own the end-to-end pre-sales function, including team structure, capacity, engagement quality, and commercial outcomes • Collaborate with Sales Directors, Account Executives, Product, and Delivery • Manage, develop, retain, recruit, and onboard Solution Consultants and Demo Engineers • Set standards for solution architecture quality, RFP responses, and demonstration credibility • Own strategic relationships with complex, high-value prospects as senior technical authority • Lead discovery workshops, solution design reviews, executive presentations, and major-account demos • Review and approve demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses • Define pre-sales strategy, prioritize pipeline coverage, and align resources to opportunity value • Build reusable demos, solution templates, objection frameworks, and technical battle cards • Serve as senior escalation point for technical blockers, integrations, and scope questions • Translate field intelligence into product roadmap input • Drive pre-sales forecasting accuracy and visibility into deal progression, technical risk, and resource requirements • Represent Omilia at senior customer forums, industry events, and partner engagements • Ensure accurate technical handover from Sales to Delivery • Continuously improve pre-sales processes, tooling, methodology, skills, and team capability

🎯 Anforderungen

• Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS, with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams • Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies • Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) • Strong commercial acumen and fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and technical positioning • Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems • Demonstrated ability to build and develop high-performing pre-sales teams • Excellent executive communication and facilitation skills • Experience building reusable pre-sales assets and enablement programmes • Professional fluency in written and verbal English • Willingness and ability to travel internationally as required • Hands-on experience with AWS Connect, Genesys Cloud, NICE CXone, or RingCentral is nice to have • Background in computational linguistics, NLU model design, or dialogue management is nice to have • Exposure to AI Act, GDPR, or other EU enterprise AI regulatory frameworks is nice to have • German or other DACH-market languages are a strong advantage • Domain expertise in Banking, Insurance, Utilities, Healthcare, or Telco is nice to have • Familiarity with SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP integrations is nice to have • Experience in a scale-up or high-growth enterprise software environment is nice to have

🏖️ Vorteile

• Fixed compensation • Long-term employment with the working days vacation • Development in professional growth (courses, training, etc) • Being part of successful cutting-edge technology products that are making a global impact in the service industry • Proficient and fun-to-work-with colleagues • Apple gear • Equal opportunity and diverse, inclusive workplace

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