Adoption Product Manager

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Omnissa

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1001 - 5000 Mitarbeiter

🤖 Künstliche Intelligenz

🏢 Unternehmen

Artificial Intelligence • Enterprise • Healthcare

Omnissa ist ein Technologieunternehmen, das eine KI-gesteuerte digitale Arbeitsplattform anbietet, die darauf ausgelegt ist, das Mitarbeitererlebnis zu verbessern und IT-Operationen zu optimieren. Zu den Lösungen gehören einheitliche Endpoint-Verwaltung, virtuelle Desktops und Anwendungen sowie Sicherheitskonformität, um eine produktive Belegschaft in verschiedenen Branchen wie Gesundheitswesen, Finanzdienstleistungen und Einzelhandel zu stärken. Der innovative Ansatz von Omnissa bietet sichere, cloud-native Lösungen, die sich an die sich entwickelnden Bedürfnisse von Unternehmen und ihren Mitarbeitern anpassen.

Beschreibung

• Product Incubation & Beta Management: Orchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA). • Product Partnership: Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirements. • Scalable Field Enablement: Author comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deployments. • Lighthouse Program Execution: Manage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockers. • Technical Root Cause Analysis: Perform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmap. • Agile Program Leadership: Apply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programs.

🎯 Anforderungen

• Enterprise Endpoint Management Expertise: Strong hands-on engineering or architectural background utilizing Omnissa Workspace ONE UEM and/or Microsoft Intune. • Scale & Lifecycle Architecture: Proven experience managing or supporting large-scale enterprise endpoint fleets (e.g., environments with 10K+ to 30K+ physical endpoints, multi-platform systems, or complex VDI/DaaS integrations). • Modern Policy & Profile Design: Direct experience designing and deploying modern device management configurations, including Configuration Service Providers (CSPs), custom SyncML profiles, ADMx-backed policies, and cloud-based device provisioning (e.g., Autopilot, zero-touch deployment). • Data-Driven Troubleshooting: Demonstrated capability to diagnose complex ecosystem health issues, software update workflows, and infrastructure dependencies. • Legacy Co-Management Expertise: Extensive background with Microsoft Endpoint Configuration Manager / System Center Configuration Manager (MECM/SCCM), specifically managing task sequences, application supersedence, and modern co-management attachment strategies. • Apple Ecosystem Management at Scale: Strong capability administering macOS/iOS fleets via Jamf Pro, with deep knowledge of Apple Business Manager, Jamf Connect, and custom scripting/packaging tools. Jamf certifications (200, 300, or equivalent) are highly valued. • Identity & Security Architecture Integration: Familiarity aligning endpoint management with robust security frameworks (e.g., NIST CSF) and enterprise identity/access control providers (Azure AD/Entra ID, Okta, Duo, or ADFS).

🏖️ Vorteile

• employee ownership • health insurance • 401k with matching contributions • disability insurance • paid-time off • growth opportunities • corporate bonus program