Solution Manager

Vermutlich ein Geisterjob

🕒 vor 5 Monaten

🤠 Texas – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of OpenSymmetry

OpenSymmetry

51 - 200 Mitarbeiter

🛡️ Versicherung

📦 Logistik

📣 Marketing

Insurance • Logistics • Marketing

OpenSymmetry ist ein globales Beratungsunternehmen, das sich auf Lösungen für das Vertriebsleistungsmanagement spezialisiert hat. Sie bieten Dienstleistungen an, die Strategieplanung, Lösungsbereitstellung, Managed Services und strategische Vergütung umfassen, um Organisationen dabei zu helfen, ihre Vertriebsmitarbeiter zu optimieren und eine höhere betriebliche Effizienz zu erreichen. Mit einer Präsenz in den Vereinigten Staaten, Großbritannien und Indien unterstützt OpenSymmetry eine Vielzahl von Branchen wie Finanzdienstleistungen, Versicherungen und Telekommunikation. Ihre Fachkompetenz liegt in der Bereitstellung und Verwaltung von Systemen für Anreizvergütung und Vertriebsleistungsmanagement, was sie zu einem vertrauenswürdigen Partner macht, der den Vertriebserfolg und die Transformation für ihre Kunden vorantreibt.

Beschreibung

• Manage technology-focused projects from kickoff through delivery • Oversee technical execution and serve as the primary client contact and trusted advisor • Manage project scope, client change requests, risks, budgets, billing, forecasting, profitability, invoicing, and financial reporting • Enforce quality assurance standards across the system development life cycle • Maintain project records, status updates, financials, risks, and milestones using Smartsheets and other platforms • Resolve project challenges, resource or software issues, and conflicting priorities • Manage support and service delivery contracts and meet contractual obligations • Develop client relationships and facilitate client and internal governance meetings • Lead, mentor, and provide feedback to project teams of varying sizes • Support pre-sale activities, including proposals, change requests, sales presentations, and Statements of Work

🎯 Anforderungen

• Manage technology-focused projects from kickoff through delivery, overseeing technical execution and serving as the primary point of contact and trusted advisor for clients and stakeholders. • Demonstrate complete command of the scope of work throughout the system development life cycle (definition, design, build, testing, deployment, and maintenance), enforcing quality assurance standards across deliverables • Manage project scope, client change requests, and risks, proactively identifying, assessing, and mitigating issues while ensuring client satisfaction and project stability. • Identify and resolve project challenges using problem-solving techniques to overcome obstacles and ensure successful project delivery, aligned with client goals and expectations. • Ensure compliance with OpenSymmetry’s project management methodology, including the OS Project Stage Checklist and documentation templates, while maintaining accurate project records in Smartsheets and other platforms. Provide comprehensive status updates covering financials, risks, and milestones. • Own and manage project financials, including forecasting, budgeting, profitability, billing, invoicing, and financial reporting, while identifying and driving opportunities to improve revenue and align with organizational targets. • Serve as a mediator for internal resource or software issues and resolve conflicting priorities for members of cross-functional teams focused on the delivery of the solution to clients • Act as a Project Manager to actively manage support and service delivery contracts from initiation and transition to meet contractual obligations, responding to the client issues and concerns as needed while meeting targeted revenue and cost projections • Develop and maintain strong client relationships as a trusted advisor, organize and facilitate client and internal governance meetings, and coordinate efforts across project and adjacent teams. • Lead project teams of varying size, mentor and provide feedback to team members and peers, and foster a collaborative, productive, and client-focused team environment. • Support pre-sale activities by actively engaging in business development efforts, including proposal generation, change requests, sales presentations, and reviewing and contributing to the creation of the Statement of Work as needed. • Project Financials: budgets, billing, staffing/resources, forecasting, profit margin, utilization, etc. • Ability to travel as needed • Experience with establishing and maintaining executive level communications and relationships • Strong command of project implementation methodologies and deliverables created during an enterprise systems deployment; experience in developing reusable processes, templates, and toolkits for rapid deployment and/or support activities; experience in project management for SPM, CRM, BI technology implementations is an advantage • Strong problem-solving skills with the ability to quickly identify issues, analyze root causes, and implement effective solutions to ensure project success and client satisfaction. • Experience in directing a cooperative effort among members of a project team with responsibility for results, including expended costs, delivery methods and staffing • Ability to influence and gain acceptance from others in sensitive situations without damage to the relationship • Ability to quickly assess and communicate project risks to OpenSymmetry and client management teams • Excellent customer advocacy and relationship skills • Excellent written and verbal communication skills • Degree in Business, Computer Science, Math or Science is helpful; Project Management certifications are also helpful • Experience with Sales Operations and/or Compensation Administration • Experience with one or more of the following tools: IBM ICM, Callidus, Xactly, Oracle, or other Sales Performance Management / Incentive Compensation Management platforms or similar ERP, CRM, or HR enterprise applications.

🏖️ Vorteile

• Comprehensive health, dental, vision package • 401K with company match • Volunteer Time Off • Competitive and Healthy PTO Policy • Flexible work schedule to support work life balance • Strengths-driven culture • Amazing, fun and collaborative co-workers

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