Enterprise Systems Manager

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🕒 vor 6 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 15%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Prescient Healthcare

Prescient Healthcare

2 - 10 Mitarbeiter

Gegründet 2024

🏥 Gesundheitswesen

🤖 Künstliche Intelligenz

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Prescient Healthcare ist eine KI-gestützte Plattform für klinische Intelligence, die elektronische Patientenakten (EHR), Vitalparameter, Laborwerte und klinische Notizen kontinuierlich analysiert, um eine Verschlechterung des Gesundheitszustands – einschließlich Sepsis – vorherzusagen, Therapieentscheidungen zu unterstützen und eine proaktive, koordinierte Versorgung über Krankenhaussysteme hinweg zu ermöglichen. Die Plattform liefert Risiko-Scores in Echtzeit, frühzeitige Warnmeldungen zur klinischen Eskalation sowie Risiko-Scores für antimikrobielle Resistenzen (AMR), um den Einsatz von Antibiotika zu optimieren. Darüber hinaus integriert sie ihre Erkenntnisse direkt in klinische Workflows und unterstützt so Initiativen für Qualität, Patientensicherheit und value-based care.

Beschreibung

• Administer and maintain Prescient's core enterprise platforms, including Salesforce, CMap, BambooHR, Sage Intacct, Concur and Boomi integration flows • Manage user access, permissions, configuration changes and system health • Maintain documentation covering system configuration, integrations, business rules and standard operating procedures • Act as first point of escalation for system queries and issues • Coordinate enterprise systems programme workstreams, plans, action logs, milestones, risks and blockers • Prepare status updates, programme materials and briefing notes for steering committees and senior stakeholders • Support system implementations, configuration changes and releases from requirements through testing, training and go-live • Coordinate UAT, including test scenarios, environments, data, sessions and defect resolution • Build and maintain reports, dashboards and data extracts • Investigate data and process issues, identify root causes and implement sustainable fixes • Manage improvement backlogs and deliver system and process improvements end-to-end • Design alternatives to reduce friction, duplication, manual effort and rework • Own change management, training, user guides and process documentation • Build a network of system champions to support adoption • Explore and pilot AI and automation capabilities within the systems landscape • Engage stakeholders, translate business requirements into functional specifications and manage prioritisation transparently • Manage software vendors and implementation partners, including support cases, service levels, vendor reviews, licences and renewals • Cover operational responsibility for the enterprise systems function when the Director is unavailable, with CTO escalation support • Make day-to-day operational decisions and represent the function to internal stakeholders

🎯 Anforderungen

• Minimum 5 years experience in a systems administration, business systems, or operations coordination role • Hands-on experience with at least one major enterprise platform, such as Salesforce, CMap or Kantata, BambooHR or Workday, or Sage Intacct or NetSuite • Strong organisational skills and ability to manage multiple priorities, track tasks across complex workstreams and deliver to deadlines • Proactive, action-oriented approach • Clear, confident communication skills and ability to explain system or process topics in plain language • Comfortable working in a fast-paced, changing environment where priorities can shift and pragmatic decisions are needed • High attention to detail, particularly when managing data, configurations or programme documentation • Experience supporting a system implementation, migration or integration project is desirable • Familiarity with integration platforms or middleware such as Boomi, MuleSoft or Workato is desirable • Experience with reporting and dashboard tools such as Power BI or Salesforce reports is desirable • Knowledge of the pharmaceutical services, life sciences or professional services industry is desirable • Relevant qualifications or platform certifications, such as Salesforce Administrator or ITIL Foundation, are a plus but not required

🏖️ Vorteile

• Competitive salary and benefits package • Genuine responsibility from day one • Rapid exposure to a broad enterprise technology landscape across CRM, PSA, finance, HR and integration platforms • Clear development path with increasing operational leadership responsibility • Collaborative team and direct line of sight to senior leadership, including the CTO and Director of Enterprise Systems

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