Senior Solution Architect, ITOM

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🕒 vor 2 Monaten

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Vollzeit

🟠 Senior

💻 Lösungsingenieur

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Presidio

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

🤖 Künstliche Intelligenz

🔒 Cybersecurity

🏢 Unternehmen

Artificial Intelligence • Cybersecurity • Enterprise

Presidio ist ein globales IT-Lösungs- und Dienstleistungsunternehmen, das agile, sichere digitale Plattformen entwirft, implementiert und verwaltet, um Unternehmenskunden bei der Beschleunigung der digitalen Transformation zu unterstützen. Zu den Angeboten gehören Cloud-Migration und moderne Plattformen, Managed Services, KI und Datenanalysen (einschließlich agentischer und privater KI), Cybersicherheit, Netzwerke, Zusammenarbeit sowie Lifecycle-/Finops- und Beschaffungs-/Verbrauchsfinanzierung. Presidio bedient regulierte und Unternehmenssektoren wie Gesundheitswesen, Medien & Unterhaltung, Finanzen, öffentlichen Sektor und Versorgungsbetriebe.

Beschreibung

• Lead and mentor teams of Associate, Staff, and Senior Solution Architects to deliver world-class solutions. • Develop and maintain products that support Contender Solution's business objectives. • Provide strategic guidance on ServiceNow and other platforms, driving customer success by aligning with their business goals. • Support and influence the architectural direction of products and projects. • Lead customer workshops with BPC support, ensuring all technical and business requirements are addressed. • Guide customers through the adoption of new products, ensuring alignment with their current maturity and business needs. • Field complex and difficult questions from customers, providing expert solutions and overcoming objections. • Lead product demos, showcasing technical capabilities to meet customer requirements. • Design integrations between ServiceNow and third-party applications, ensuring seamless data flow and operational efficiency. • Develop technical designs based on business requirements, creating scalable and secure architectures. • Contribute to the development of unique intellectual property, driving innovation within the company. • Oversee technical reviews, ensuring the quality of deliverables meets the company's standards. • Actively mentor Associate and Staff Solution Architects, providing guidance and support as needed. • Collaborate with cross-functional teams to ensure smooth implementation of architectural solutions. • Participate in technical interviews for potential new hires, ensuring the team continues to grow with top talent.

🎯 Anforderungen

• Proven experience in leading architectural design and development for large-scale projects, ideally in a ServiceNow environment. • Experience in designing integrations between ServiceNow and other third-party applications. • Track record of successfully guiding customers through complex technical questions and product adoption. • Experience in leading workshops and presentations to customers. • At least two Certified Implementation Specialist certifications from SNow Learning or equivalent. • Additional certifications in relevant technologies are a plus. • Expertise in ServiceNow platform and solutions. • Strong understanding of industry best practices and methodologies. • Excellent problem-solving, leadership, and communication skills. • Ability to mentor and guide junior team members in both technical and professional growth. • Ability to develop and maintain complex technical designs and integrations.

🏖️ Vorteile

• Health insurance • 401(k) matching • Professional development opportunities