Director, Information Technology – IT

🕒 vor 20 Tagen

🗣️🇺🇸🇬🇧 Englisch erforderlich

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RapidSOS

51 - 200 Mitarbeiter

Gegründet 2013

🔌 API

💰 €75.000.000 Venture Round im 2022-10

Emergency Services • Public Safety • API

RapidSOS ist ein Unternehmen, das Daten von verschiedenen Geräten direkt mit Notdiensten wie 911 verbindet, um die öffentliche Sicherheit zu verbessern. Sie bieten eine Reihe von Produkten an, die Echtzeitvorfall-Daten an Notfallkommunikationszentren und Einsatzkräfte bereitstellen, um die Geschwindigkeit und Effektivität des Notfalleinsatzes zu verbessern. Zu ihren Lösungen gehören Anruftranskription, Übersetzung und das direkte Verbinden von Sicherheitsdaten von Geräten, Apps und Sensoren mit 911. RapidSOS arbeitet mit Unternehmen, Sicherheitsbehörden und Anbietern zusammen, um ihre API in Sicherheitslösungen zu integrieren, und ermöglicht Funktionen wie Text-to-911 und digitale Alarmsysteme für Schulen, Bahnensicherheit, Haussicherheit und mehr.

Beschreibung

• Oversee daily IT operations and own the company's application landscape, ensuring a well-governed, rationalized SaaS portfolio with SSO and SCIM provisioning wherever possible • Define and execute a roadmap to accelerate IT maturity by deploying AI-assisted tools to automate core lifecycle workflows—specifically access provisioning, hardware management, and employee transitions • Identify and champion technology-enabled opportunities that enhance operational efficiency, innovation, scalability and reduce toil via automation • Provide leadership and direction to IT Systems Admins and Help Desk staff • Develop and own the corporate IT budget, evaluate vendor contracts, and procure software/hardware solutions • Partner with InfoSec to operationalize incident response and vulnerability management • Support a distributed workforce using GSuite, Okta, Claude, and Replit across a fleet of primarily MacBook Air and Windows 11 hardware

🎯 Anforderungen

• 7+ years of IT experience, including 4+ years in IT leadership roles, ideally within fast-growing technology companies • Willing to roll up their sleeves for technical execution while simultaneously building long-term strategy • You bring an “AI mentality” to IT, with a proven track record of leveraging automation and AI to reduce operational toil, simplify processes, and systematically eliminate low-value work through thoughtful prioritization and backlog management • Strong capability and comfort managing, integrating, supporting, and optimizing a broad portfolio of business applications, with demonstrated skill in strategically evaluating when to build, buy, or outsource solutions and effectively managing vendors and external partners • Experience running IT operations for a remote-first, international workforce • Strong command of identity and access management (SSO, SCIM, MFA) and experience contributing to compliance frameworks like SOC 2, ISO 27001, or HIPAA • Ability to earn trust and collaborate with both executives and individual contributors.

🏖️ Vorteile

• Competitive salary and benefits and equity participation • The chance to work with a passionate team on solving one of the largest challenges globally • A dynamic, flexible and fun start-up work environment with a highly talented team

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