Development Operations Manager – National Development

🕒 vor 5 Tagen

🏄 California, New Jersey, +7 weitere Bundesländer – Remote

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💵 $71.353 - $83.945 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 0%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Reading Partners

Reading Partners

201 - 500 Mitarbeiter

Gegründet 2001

📚 Bildung

🤝 Non-Profit

Education • Non-profit

Reading Partners ist eine nationale gemeinnützige Organisation, die forschungsbasierte, nachhilfeorientierte Leseprogramme anbietet, um die Lesekompetenz und Bildungsgerechtigkeit für Grundschüler zu steigern. Die Organisation bietet hochfrequente, individuelle Nachhilfe an, die auf der Lesewissenschaft basiert, arbeitet mit Schulen und Gemeinden zusammen, nutzt Freiwillige und AmeriCorps-Mitglieder und verwendet Daten und Forschung, um die Wirkung der Programme zu messen und zu verbessern.

Beschreibung

• Oversee data integrity of the fundraising Salesforce database • Lead Salesforce data entry, management, improvement, reporting, and auditing • Analyze fundraising and revenue-generation data and maintain dashboards and key reports • Supervise the part-time Gift Processing Associate • Ensure timely and accurate gift entry, acknowledgement, and reporting in Salesforce • Write and implement technical guidance for Salesforce during annual budget planning • Serve as content expert for Classy/GoFundMe Pro and provide training and support • Maintain systems integrating Salesforce, GoFundMe Pro, DonorSearch, and Conga Composer • Oversee processing and data integrity of organizational gifts • Participate in revenue and cash reconciliation meetings with accounting • Train development staff on donor stewardship, cultivation processes, and Salesforce • Support Salesforce enhancement projects and communicate changes and resources • Improve systems and processes with Salesforce Administration, Accounting, and Development Operations • Refine tracking systems for FFS, local government, and AmeriCorps grants • Serve as primary internal contact for regional support requests and customer service initiatives • Lead gifts-processing trainings and presentations • Manage onboarding and offboarding of development staff • Create mailing lists, donor lists, and annual appeal lists • Maintain gift-processing protocols, pledge forms, tax receipt templates, Library updates, third-party gift processing, and matching gift requests • Organize and communicate resources through the Reading Partners Library, Google Drive, and other platforms • Develop and update trainings as needed • Collaborate with national development leadership to develop fundraising plans and mobilize stakeholders • Create project plans, identify contributors and deadlines, and complete projects on time • Build collaborative relationships across the organization to support fundraising goals

🎯 Anforderungen

• 3+ years of experience in development, fundraising, and other revenue-generating roles • 1+ year of successful management experience • Experience working with Salesforce or a similar CRM database • Customer service-oriented with a demonstrated track record of strong collegial relationships • Strong attention to detail and ability to meet deadlines • Ability to manage multiple simultaneous projects • Self-directed, proactive, and resourceful • Commitment to fostering an inclusive and collaborative work environment • Deep belief in Reading Partners’ mission and alignment with its core values • Ability to prove eligibility to work legally in the U.S. • Must be at least 18 years of age • Cover letter describing interest in Reading Partners and relevant preparation • Resume

🏖️ Vorteile

• Medical, dental, and vision insurance with substantial employer contributions toward employee and family premiums • Life and disability insurance at no cost to employees • Free Employee Assistance Program (EAP) • Pre-tax employer funding for out-of-pocket medical expenses, including first dollar coverage for some plan options • Spring Health therapy, coaching, and wellness resources, including six free sessions • Carrot hormonal health, fertility, family-building, and gender-affirming services • 403(b) retirement plan with immediate eligibility and employer matching contributions • Flexible Paid Time Off (Unlimited PTO) • Paid Parental Leave for up to 8 weeks • 14 paid holidays annually • One week of office closure in early July • Two weeks of office closure in late December • Mission-driven culture with employee development and career growth • Occasional travel to Reading Partners’ sites and/or locations

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