Franchise Operations Director

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🕒 vor 2 Monaten

🌲 North Carolina – Remote

info

⏰ Vollzeit

🔴 Experte

⚙️ Operations

🦅 H1B-Visum-Sponsor

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Red Roof

Red Roof

5001 - 10000 Mitarbeiter

👥 B2C

🏠 Immobilien

B2C • Real Estate

Red Roof ist ein in den USA ansässiges Budget-Hotelunternehmen, das ein Portfolio von über 700 Immobilien unter mehreren Marken (Red Roof Inn, Red Roof Plus+, The Red Collection und HomeTowne Studios) betreibt. Es bietet preiswerte, wertorientierte Unterkünfte und Langzeitaufenthaltoptionen für Freizeit- und Geschäftsreisende, mit einem Fokus auf mobile Buchungen, Treueprogramme (RediRewards), Sonderangebote (z. B. Militär-Rabatte) und Franchise- sowie Gruppentravel-Services. Das Unternehmen legt Wert auf saubere, komfortable Zimmer, haustierfreundliche Richtlinien und landesweite Verfügbarkeit.

Beschreibung

• Coordinates support for franchise partners with Design and Construction for PIP support. • Orchestrates inn openings, property transfers, and ownership changes with existing and new franchisees. • Networks franchise partners with approved vendors. • Works closely with other departments to provide operational support for franchise partners. • Reviews inn level rate strategies and marketing strategies to ensure brand goals are met. • Coordinates and conducts conference calls, meetings, and training sessions. • Promotes growth, upholds brand standards, and implements brand initiatives. • Acts as trainer and coach for franchisees in customer service and guest relations. • Analyzes financial reports of the franchise operations department. • Tracks and maintains regional data including brand-compliant standards. • Completes minimum property visits and conducts inspections as required. • Facilitates inn tours with senior management as requested.

🎯 Anforderungen

• Bachelor’s degree in a related field or equivalent work experience • 5 years of hospitality hotel operations experience with a proven track record • Hotel franchise operations experience preferred • Goal-oriented and self-motivated individual with excellent relationship-building skills • Ability to work with different cultural backgrounds • 90% travel required • Availability on nights, weekends, and holidays to serve the needs of franchise partners • Analytical and critical thinking skills with an advanced understanding of cash flow and profitability • Ability to evaluate and make recommendations based on market supply and demand characteristics • Computer literate and proficient in Microsoft Office.

🏖️ Vorteile

• Health insurance • Paid time off • Flexible working arrangements • Professional development programs • Travel opportunities

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