Vice President of Operations, Post-Acute Dialysis

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

👔 Vizepräsident

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Rendevor Dialysis

Rendevor Dialysis

201 - 500 Mitarbeiter

Gegründet 1994

⚕️ Krankenversicherung

🤝 B2B

🏥 Gesundheitswesen

Healthcare Insurance • B2B • Healthcare

Rendevor Dialysis ist ein führender Anbieter von vor Ort Dialyselösungen, die für eine Vielzahl klinischer Umgebungen wie Krankenhäuser, Einrichtungen der Nachsorge und Justizvollzugsanstalten maßgeschneidert sind. Mit über 30 Jahren Erfahrung spezialisiert sich Rendevor auf anpassbare Dialyseprogramme, die die einzigartigen Bedürfnisse jeder Umgebung berücksichtigen und bieten skalierbare Dienstleistungen vom Gerätekauf bis zur vollbesetzten Dialyseversorgung. Ihr Fokus auf kooperative Partnerschaften stellt sicher, dass Gesundheitseinrichtungen qualitativ hochwertige, effiziente Dialysedienstleistungen anbieten können, um die Patientenergebnisse und die gesamte betriebliche Effizienz zu verbessern.

Beschreibung

• Provide executive leadership for all Post-Acute operations and establish the strategy, priorities, standards, and operating cadence needed to scale across multiple markets and states • Build a leadership structure supporting clinically sound and financially sustainable operations across at least five states • Create scalable systems, standardized workflows, management routines, escalation pathways, and decision rights • Oversee daily operations of SNF dialysis programs through Area Managers • Ensure reliable, safe, efficient, and contract-compliant service delivery across assigned facilities • Oversee staffing, scheduling, treatment completion, documentation, inventory, facility readiness, customer communication, physician coordination, and local financial performance • Establish and monitor operational scorecards covering TUR, staffing productivity, labor variance, overtime, travel, missed treatments, census, referrals, quality outcomes, and customer issues • Resolve staffing shortages, schedule failures, supply disruptions, equipment-related impacts, and other service-continuity risks • Develop contingency plans for business continuity, emergency operations, severe staffing constraints, and facility disruptions • Own the full Post-Acute divisional P&L, gross profit, EBITDA, labor, travel, supplies, implementation costs, and operating expenses • Develop the annual operating budget with Finance and the COO • Improve productivity, utilization, reimbursement, cost control, and contribution margin • Participate in pricing model development and operational assumptions for new and existing business • Partner with Finance, Admissions & Billing, and Revenue Cycle to improve documentation, authorization, claims support, denial resolution, collections, and revenue integrity • Ensure compliance with CMS Conditions for Coverage, state requirements, HIPAA, accreditation standards, company policies, and contractual obligations • Own operational implementation of quality and compliance requirements and corrective action plans • Review quality trends and ensure prompt responses to adverse events, infection risks, missed treatments, documentation failures, medication issues, and survey findings • Ensure survey readiness, required audits, and timely closure of identified gaps • Own implementation of new Post-Acute programs after contract execution through stabilized operations • Ensure site assessments, feasibility reviews, construction and equipment readiness, staffing, credentialing, training, physician coverage, supplies, technology, billing setup, and regulatory requirements are completed before launch • Establish stabilization plans, census ramp plans, customer communication cadences, and post-launch performance reviews • Conduct post-implementation reviews and improve future launch repeatability, speed, cost, and quality • Own executive operational relationships with Post-Acute customers after contract execution • Lead service recovery and resolve customer concerns • Conduct and improve Quarterly Business Reviews • Identify expansion opportunities within existing health system or customer relationships • Build relationships with nephrologists, Medical Directors, attending physicians, facility medical leadership, and the Chief Medical Officer • Resolve physician engagement, rounding, coverage, documentation, order, communication, and accountability issues • Directly lead, coach, develop, proactively hire, and evaluate Area Managers and support roles • Build a culture of support, authority, resources, accountability, follow-through, communication, and problem ownership • Participate in hiring and interviewing manager-level roles and oversee onboarding and first-90-days assessment • Collaborate with Market Development Managers to support referrals and maintain census • Collaborate with Biomedical Operations, Human Resources, Marketing, Clinical Quality & Compliance, Contracting, Finance, IT, Supply Chain, Clinical Education, Sales, and other divisions • Remain accountable for operational implementation, corrective action, verification, and sustained closure • Report directly to the Chief Operating Officer • Travel regularly to operating markets, customer locations, physician meetings, implementations, and leadership meetings

🎯 Anforderungen

• Bachelor's degree in healthcare administration, business administration, nursing, operations management, or a related field required; equivalent executive healthcare operations experience may be considered • Master's degree in business administration, healthcare administration, nursing, public health, or a related discipline preferred • Seven or more years of progressively responsible healthcare operations experience • Significant multi-site leadership responsibility for geographically dispersed teams • Demonstrated success building, scaling, or materially improving a multi-state or multi-market healthcare operation • Experience leading through managers, developing leaders, and creating sustainable operating systems • Ability to interpret quality, compliance, operational, customer, and financial data and translate findings into accountable action plans • Experience with full P&L, budget, labor, productivity, and financial performance analysis and tracking • Experience managing executive customer relationships, physician partnerships, clinical quality, regulatory risk, and cross-functional initiatives • Dialysis experience preferred but not required • Post-acute, long-term care, home-based care, specialty clinical services, physician practice, hospital, or other regulated healthcare operations experience preferred • Ability to read, write, speak, understand, and satisfactorily communicate in English • Strong technical/computer proficiency with laptops, tablets, Outlook, Excel, PowerPoint, Word, SharePoint, etc. • Ability to quickly learn a variety of technical systems and equipment • Regular travel to operating markets, customer locations, physician meetings, implementations, and leadership meetings required; 20–25% expected • Must be able to respond to urgent operational, quality, customer, staffing, or physician issues outside normal business hours when executive intervention is necessary • Ability to push, pull, and lift up to 50 pounds • Availability to work Monday through Friday and some weekends based on travel and unit needs

🏖️ Vorteile

• Fantastic employee benefit package • Employer contribution to H.S.A. • F.S.A. tax savings benefits • A 4% dollar-for-dollar company match to the 401k plan with immediate vesting • Tuition reimbursement program • Employee referral bonus program • Robust employee recognition and appreciation program • Quality employee training and development programs • Comprehensive Medical Benefits • Vision • Dental • STD/LTD/Voluntary Life • Accident, Critical Illness and Hospital Indemnity Plans • Pet Insurance • Discounted auto and home insurance • Discounted legal services program • Employer-paid life insurance for 1x employee salary • Employer-paid assistance program with complimentary counseling, wellness, and legal sessions for employees and household members • Remote home office or skilled nursing facility work environment

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