Account Manager

🕒 vor 6 Tagen

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Runpod

51 - 200 Mitarbeiter

Gegründet 2022

🤖 Künstliche Intelligenz

☁️ SaaS

🤝 B2B

💰 €20.000.000 Seed im 2024-06

Artificial Intelligence • SaaS • B2B

Runpod ist eine Cloud-Plattform, die bedarfsgerechte GPU-Rechenleistung und verwaltete Infrastruktur bietet, die speziell für die Entwicklung und Bereitstellung von KI optimiert sind. Sie bietet GPU-"Pods" in 31 globalen Regionen, serverlose GPU-Endpunkte für latenzarme Inferenz, Multi-Node-GPU-Cluster für verteiltes Training und ein Hub zur Bereitstellung von Open-Source-Modellen und -Vorlagen. Runpod legt Wert auf schnellen Start (unter 200 ms Cold Starts), automatisches Skalieren von null auf tausende Arbeiter, Unterstützung für über 30 GPU-SKUs und Werkzeuge für den kompletten KI-Lebenszyklus von Experimenten bis hin zur Produktion, wobei sie Entwickler und KI-Teams in Unternehmen fokussiert.

Beschreibung

• Own a concentrated portfolio of Runpod's largest strategic accounts, typically fewer than 20 • Own relationship management, retention, and expansion for each account • Conduct monthly or more frequent executive and technical touchpoints • Develop deep account plans and multi-year growth strategies • Partner with each account's dedicated Forward Deployed Engineer • Bring new Runpod capabilities, roadmap items, and ideas to drive new use cases and increased spend • Drive complex renewals and expansions • Negotiate high-value, multi-year commercial terms, pricing, and SLAs • Build executive relationships and conduct strategic business reviews • Advise customers on ROI, roadmap alignment, and future capacity planning • Represent strategic customer needs internally and influence product, engineering, and supply priorities • Maintain accurate forecasts, account plans, and health/expansion metrics in the CRM • Report account performance to leadership • Travel periodically to visit strategic accounts and attend key industry events

🎯 Anforderungen

• 6+ years in account management • At least 2 years owning complex accounts • Experience ideally in AI infrastructure, GPU cloud, neoclouds, cloud/compute, or developer tooling • Track record owning and growing a concentrated book of large, complex strategic accounts with executive stakeholders • Experience with multi-million-dollar, ideally $50M+ relationships • Multi-year, seven-to-eight-figure renewal and expansion negotiation experience • Strong technical acumen and executive presence • Credibility with developers/ML engineers and C-suite buyers • Proactive, consultative approach focused on expansion and innovation • Experience partnering with technical field teams to turn technical wins into commercial expansion • Excellent negotiation, communication, and presentation skills • Strong command of NRR, expansion, churn, usage, CRM discipline, and accurate forecasting • Experience using HubSpot CRM • Comfortable in a fast-moving, ambiguous, early-stage environment • Experience building AM motions or playbooks from an early/greenfield stage is a plus • Successful completion of a background check • Ideal candidate based in the UK or Ireland • Must be eligible to work in the United States; Runpod is currently unable to sponsor employment visas

🏖️ Vorteile

• Uncapped commission with potential to earn above target OTE • Meaningful equity; stock options for everyone on the team • Generous medical, dental & vision plans • Flexible PTO • Remote-first work environment • Inclusive, collaborative team using Slack for internal communication • Learning and ownership-focused culture • $1,200 Home Office & Equipment Stipend • Periodic travel opportunities to visit strategic accounts and represent Runpod at industry events

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