Director, Market Operations

🕒 vor 6 Tagen

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $130.000 - $160.000 / Jahr

⏰ Vollzeit

🔴 Experte

⚙️ Operations

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mails für Remote-Jobs erhalten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

RXO, Inc.

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 2022

🚗 Transport

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

RXO, Inc. ist ein technologiegetriebenes Fracht- und Logistikunternehmen, das Verlader und Frachtführer über verschiedene Modi (LKW, LTL, intermodal, Drayage, See, Luft, letzte Meile) durch seine digitalen Plattformen RXO Connect™ und RXO Drive™ verbindet. Das Unternehmen kombiniert maschinelles Lernen und KI mit umfangreichen Frachtführernetzwerken, um Kapazitätslösungen, verwaltete Transporte, Speditions- und Frachtführerdienste (Tankkarten, Factoring, Marktplatz) anzubieten, wobei Sichtbarkeit, Effizienz und flexible Kapazität für B2B-Kunden im Vordergrund stehen. RXO betreibt einen großen Marktplatz und ein Netzwerk unabhängiger Frachtführer und bietet sowohl softwareunterstützte Logistik (SaaS-ähnliche Plattformfunktionen) als auch traditionelle Transportdienste an.

Beschreibung

• Lead a team of field-based direct reports who are responsible for operational efficiency, customer service and contractor procurement • Monitor financial metrics to identify trends and anticipate future outcomes; use financial discipline to guide business decisions • Proactively manage customer service metrics to drive an excellent customer experience • Provide guidance, training and performance management to employees while developing talent through continuous coaching • Establish and maintain effective, collaborative work relationships both internally and externally • Develop an understanding of the assigned region, including competitors and socioeconomic trends, to identify and prioritize opportunities • Regularly monitor financial and service-related performance against commitments and targets; identify and implement specific initiatives to address performance shortfalls • Manage expenses accurately and meet P&L budget goals; develop insightful, value-added, and actionable analyses with detailed explanations regarding drivers of those results • Prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established timeframe

🎯 Anforderungen

• 7 years of experience in carrier development, delivery, distribution logistics and facility/warehouse management • Experience performing complex analyses of data, processes, policies, procedures and/or systems • Bachelors’ degree in a business-related field (it’d be great if you also have: 10+ years of experience in the logistics and transportation industry) • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience • Self-motivated work style with the ability to work well with minimal supervision or in a team environment; consult with team members and management as needed • Strong organizational and time management skills

🏖️ Vorteile

• Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement