Manager, Operations Support – Last Mile

🕒 vor 28 Tagen

🗻 New Hampshire, New York, +3 weitere Bundesländer – Remote

🗻 New Hampshire – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🍁 Vermont – Remote

💵 $75.000 - $80.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

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RXO, Inc.

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5001 - 10000 Mitarbeiter

Gegründet 2022

🚗 Transport

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

RXO, Inc. ist ein technologiegetriebenes Fracht- und Logistikunternehmen, das Verlader und Frachtführer über verschiedene Modi (LKW, LTL, intermodal, Drayage, See, Luft, letzte Meile) durch seine digitalen Plattformen RXO Connect™ und RXO Drive™ verbindet. Das Unternehmen kombiniert maschinelles Lernen und KI mit umfangreichen Frachtführernetzwerken, um Kapazitätslösungen, verwaltete Transporte, Speditions- und Frachtführerdienste (Tankkarten, Factoring, Marktplatz) anzubieten, wobei Sichtbarkeit, Effizienz und flexible Kapazität für B2B-Kunden im Vordergrund stehen. RXO betreibt einen großen Marktplatz und ein Netzwerk unabhängiger Frachtführer und bietet sowohl softwareunterstützte Logistik (SaaS-ähnliche Plattformfunktionen) als auch traditionelle Transportdienste an.

Beschreibung

• Drive key quality, inventory and other critical metrics across the site by utilizing continuous improvement tools and processes • Schedule, review and monitor work instructions with supervisors and associates in designated areas of responsibility; lead associates to safely and efficiently execute daily roles • Review facility/department training status and schedule training according to set frequency; ensure training requirements are met in a timely manner • Write specifications for new developments and system enhancements • Analyze client requirements, determine fit and customizations, develop proposals, gather supporting data for cost estimates and present RXO’s capabilities and solutions to prospective clients • Serve as project manager for system implementations and upgrades; provide ongoing support as needed • Support implementations by delivering documented implementation plans, configuring systems, training users and providing post-implementation support • Perform process and data modeling • Generate project ideas and solutions; implement changes within and across departments • Utilize and maintain warehouse management system processes to deliver appropriate work documents and outcomes

🎯 Anforderungen

• 5 years of relevant work experience • Experience leading value stream assessments and Lean improvement events (Kaizen events) • Bachelor’s degree in a related field or equivalent related work or military experience • Experience with statistical software, process mapping/modeling and prediction modeling tools skills (Crystal Ball) • Distribution and e-commerce experience, with heavy utilization of continuous process improvement methodologies • Experience improving business processes • Excellent leadership and interpersonal skills with the ability to work effectively at all levels of the organization; strong verbal and written communication skills • A results-oriented work style; highly organized with a strong sense of urgency and the ability to deal with ambiguity • The ability to maintain a positive attitude and promote teamwork in meeting goals and objectives

🏖️ Vorteile

• Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement