Senior Trial Success Manager

🕒 vor 3 Tagen

🏄 California, New York, +1 weitere Bundesländer – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $102.042 - $154.350 / Jahr

⏰ Vollzeit

🟠 Senior

🏆 Customer Success

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Lebenslauf hochladen

Samsara

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2015

🏢 Unternehmen

🚗 Transport

🔐 Sicherheit

💰 Seed Round im 2014-08

Enterprise • Transport • Security

Samsara ist ein Technologieunternehmen, das eine umfassende Operations‑Plattform anbietet, um die Effizienz, Sicherheit und Nachhaltigkeit von Organisationen zu verbessern. Das Lösungsportfolio umfasst videobasierte Sicherheit, Fahrzeugtelematik, Anlagen‑/Geräteüberwachung, Workforce‑Anwendungen und Site Visibility. Samsara bedient ein breites Spektrum an Branchen, darunter Transport, Logistik, Baugewerbe und öffentlicher Sektor. Die Plattform verbindet Menschen, Systeme und Daten und ermöglicht es Organisationen, schnellere, datenbasierte Entscheidungen zu treffen. Die Connected Operations‑Technologie von Samsara hilft komplexen Organisationen, effektiver zu arbeiten – mit Echtzeit‑GPS, proaktiven Alerts, Compliance‑Schulungen und Asset Tracking.

Beschreibung

• Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs. • Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial. • Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques. • Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc. • Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more. • Coordinate with key cross functional teams to bring in the right resources at the right time based on strategic priorities of the trial. • Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes. • Create tailored meeting content for key trial milestones and ad hoc engagements as needed. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale.

🎯 Anforderungen

• 8+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred. • Bachelor’s degree required • Strong project management experience (PMP certification is a plus). • Expertise in change management, communication strategies, risk management, and coaching techniques. • Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests. Experience managing stakeholders across cross functional teams, building processes and driving impact/results. • Exceptional verbal and written communication skills to convey complex ideas concisely. • Technical aptitude and experience with CRM and project management tools. • Adaptability and flexibility to navigate dynamic and fast-paced environments. • Problem-solving mindset with a focus on delivering results. • Strong quantitative, communication, and presentation skills. • Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment.

🏖️ Vorteile

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans